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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $16.50
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Work Schedule

Night Shifts
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Benefits

competitive pay
Paid vacation
hotel discounts
Employee assistance program
Paid training
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Free teladoc

Job Description

A & R Hospitality Group is a prominent hospitality management company that operates 21 hotels throughout the United States, encompassing approximately 1,800 rooms and managing assets exceeding $100 million. This dynamic company partners with prestigious brands such as Marriott, Hilton, IHG, Wyndham, and Choice, while also collaborating with independent brands across six competitive markets. A & R Hospitality Group is well-recognized for its commitment to excellence and dedication to delivering outstanding guest experiences. For further information about the company, you can visit their website at www.anrgroup.com.

The Night Auditor role at A & R Hospitality Group is a crucial po... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or front desk environment preferred
  • excellent communication skills
  • ability to work night shifts
  • strong attention to detail
  • reliable and punctual
  • ability to maintain confidentiality
  • basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • prior experience in front desk or customer service roles preferred
  • strong communication and interpersonal skills
  • proficiency with hotel front desk systems
  • ability to handle multiple tasks efficiently
  • problem-solving skills
  • ability to maintain confidentiality
  • customer service oriented

Job Duties

  • Maintain a professional appearance
  • register all incoming guests and obtain pertinent information
  • assist in other departments as needed
  • address and resolve guest complaints promptly
  • block incoming reservations based on guest requests and room availability
  • block arriving reservations of all groups
  • maintain cleanliness of the back office and front desk area
  • anticipate guest needs to provide superior service
  • maintain confidentiality and security of company and guest information
  • perform nightly audit according to brand and company standards

Job Location

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