You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.25
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Hyatt is a globally recognized hospitality brand known for its commitment to exceptional guest experiences, high service standards, and a welcoming environment. The company operates a network of upscale hotels and resorts worldwide, catering to both business and leisure travelers with a focus on comfort, luxury, and convenience. Hyatt emphasizes employee development and delivering quality services through well-trained staff, modern amenities, and innovative hospitality solutions. The organization values teamwork, integrity, and personalized service, making it a preferred employer in the hotel industry.
The role of Night Auditor at Hyatt involves managing the front desk operations during the overnight shift, t... Show More
The role of Night Auditor at Hyatt involves managing the front desk operations during the overnight shift, t... Show More
Job Requirements
- At least 1 year of progressive experience in a hotel or a related field required
- high school diploma or equivalent required
- must be able to work independently and with minimal supervision
- must be proficient in Windows operating systems, company approved spreadsheets, and word processing
- must be able to convey information and ideas clearly
- must be able to evaluate and select among alternative courses of action quickly and accurately
- must work well in stressful high pressure situations
- must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary
- must have the ability to assimilate complex information, data etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need
- must be able to work with and understand financial information and data and basic arithmetic functions
- must be able to work in a self-managed environment
- must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests
- must maintain composure and objectivity under pressure
Job Qualifications
- At least 1 year of progressive experience in a hotel or a related field
- high school diploma or equivalent
- college course work in related field helpful
- previous supervisory responsibility preferred
- knowledge of accounting principles
- proficient in Windows operating systems, company approved spreadsheets, and word processing
- strong problem solving and troubleshooting skills
- effective communication skills
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well under stress and high pressure
- able to handle workplace problems including anticipating, preventing, identifying and solving problems as necessary
- ability to assimilate complex information and adjust to meet constraints
- able to work with and understand financial information, data, and basic arithmetic functions
- able to work in a self-managed environment
- effective listening and clarifying skills
- ability to maintain composure and objectivity under pressure
Job Duties
- Approach all encounters with guests and associates in a friendly service-oriented manner
- maintain regular attendance in compliance with Hyatt standards as required by scheduling
- maintain high standards of personal appearance and grooming including wearing proper uniform and name tag
- comply at all times with Hyatt standards and regulations to encourage safe and efficient hotel operations
- initiate and complete the end of day process
- run all reports as required for food and beverage audit
- complete the night audit checklist for computer procedures daily
- balance the day's work including movie revenue, telephone postings, valet, laundry, server's and desk agent's paperwork
- maintain cashiering responsibilities as per front office procedures according to Hyatt standards
- maintain front office computer system operation according to Hyatt standards
- fulfill all front office functions between the hours of 11:00 p.m. and 7:00 a.m.
- follow up to ensure periodic checks by the midnight house attendant are made of building and guest corridors to ensure all areas are locked and secured
- handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- follow safety and emergency procedures according to Hyatt standards
- maintain proper record keeping according to Hyatt standards
- be familiar with all Hyatt's policies and house rules
- complete the initial direct bills daily and place on the property accountant's desk
- maintain radio contact with other associates during entire shift
- have a working knowledge of security procedures
- ensure associates are attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates
- prepare and distribute the daily flash report as needed
- transfer the master or house accounts as necessary
- distribute work as directed by standard operating procedures
- train any new night auditors as requested by management
- run morning reports according to Hyatt procedures
- assign delivery of newspapers daily and deliver or assign delivery of express check-outs
- follow up to ensure nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area
- handle items for lost and found according to the standard
- complete any reports as requested by management in a timely manner
- complete any miscellaneous duties as required
- as applicable to the hotel may assist guests with food orders and serve food and beverage items in a professional and timely manner
- attend meetings as required by management
- perform any other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All