You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $20.25
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord is a well-established hospitality company known for its commitment to excellence, integrity, and community-centered values. With a strong presence in the hotel management sector, Concord operates a diverse portfolio of properties, providing guests with welcoming environments and superior service. The company’s culture is rooted in five Cornerstones: Quality, Integrity, Community, Profitability, and Fun, which form the foundation of their daily operations and overall approach to business. The environment at Concord fosters a work culture where associates feel valued, supported, and encouraged to grow professionally. Concord emphasizes a friendly, engaging workplace and provides continuous opportunities for training, development, and career... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year experience in hospitality or front desk operations
- proficiency in handling credit card transactions
- ability to work overnight shifts
- strong attention to detail
- excellent communication skills
- ability to operate hotel phone systems
- knowledge of basic accounting principles
- reliability and trustworthiness
- ability to maintain confidentiality
- physical ability to perform duties including standing for extended periods
- availability to work holidays and weekends
Job Qualifications
- High school diploma or equivalent
- prior experience in hotel front desk or night audit roles preferred
- strong numerical and accounting skills
- excellent communication and interpersonal skills
- ability to multitask and handle stressful situations calmly
- familiarity with hotel management software
- knowledge of hotel emergency procedures
- customer service orientation
- basic computer proficiency
Job Duties
- Verify each front desk shifts transactions
- process credit card transactions
- post tax charges to all guest folios
- finalize transactions completed during the day
- create and/or print required reports
- file or transmit reports as directed
- prepare folios for departing guests
- handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff
- take, modify and cancel guest reservations
- verify, balance and review hotel suite availability
- check in/out guests
- perform express checkout duties
- verify departure dates and offer to make future reservations
- post telephone charges, valet charges, and other miscellaneous charges to guest accounts
- administer guest payment policies
- responsible for shift cash transactions
- responsible for maintaining hotel key security system
- administer guest safe deposit boxes
- responsible for knowing hotel emergency procedures
- coordinate with other departments to fulfill guest special requests
- communicate facilities and services to guests at check-in
- answer guest questions regarding local area facilities
- notify housekeeping and maintenance of any reported problems with suites and/or grounds
- carry out any reasonable request by management that is capable of being performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All