Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Night Shifts
Benefits
competitive pay
flexible scheduling
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Job Description
The Element Austin Round Rock, managed by Moody National Management LP, is a contemporary hotel offering guests a sustainable and comfortable stay in the Austin Round Rock area. As part of the Element Hotels brand, it emphasizes environmentally conscious practices and modern amenities designed to provide a restorative guest experience. The hotel caters primarily to business travelers and families seeking extended stays, with a commitment to excellent service and community involvement. Moody National Management LP brings extensive hospitality management expertise, ensuring that the Element Austin Round Rock maintains high operational standards and fosters an inclusive work environment. This is a... Show More
Job Requirements
- High school education or equivalent
- 1+ years of hotel experience
- 1+ years accounting-related experience desirable
- Able to work overnight shift from 11pm to 7am
- Strong communication skills
- Ability to handle customer service issues professionally
- Intermediate computer skills
- Ability to compile mathematical data
- Ability to lift up to 50 pounds
- Willingness to wear uniform and safety shoes
- Able to work in a team
- Able to manage multiple priorities
- Able to follow company policies
- Complete required training annually
Job Qualifications
- High school education or equivalent work experience
- 1+ years of experience in a hotel environment
- 1+ years in an accounting-related position highly desirable
- Solid working knowledge of company and brand policies and procedures
- Excellent interpersonal and communication skills
- Intermediate proficiency with front desk computer systems
- Excellent command of English
- Second language proficiency desirable
- Strong mathematical ability
- Excellent time management and multitasking skills
- Exceptional problem-solving skills
- Ability to maintain customer focus
- Strong organizational and planning skills
- Ability to work in a team environment
- Ability to follow corporate standards and procedures
Job Duties
- Audit, balance and report on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings
- Reset all registers daily
- Balance and close all bank ticket codes daily
- Audit, balance and prepare reports on room information for management
- Complete front desk activities related to guest check-ins and check-outs
- Respond to customer concerns and resolve complaints
- Deliver express check-out documents
- Maintain complimentary food and beverage station
- Assist with breakfast set-up
- Enter reservation calls accurately
- Complete logs and reports as specified
- Arrange alternative lodging when necessary
- Perform other duties as assigned
Find restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: