Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Employee wellness programs
Job Description
The Night Auditor position is a pivotal role within the hospitality industry, specifically within hotel operations. Typically employed by hotels ranging from boutique properties to large resort chains, the Night Auditor ensures that financial and guest service aspects are seamlessly integrated during overnight hours. This role caters to guests arriving late and ensures thorough preparation for the next day's hotel operations. The hiring establishment values precision, trustworthiness, and excellent guest interaction skills, considering the auditor often works independently during these critical hours. The employment type is usually full-time with overnight shifts, and compensation is competitive within the hospitality sector, reflecting... Show More
Job Requirements
- High school diploma or equivalent
- Hospitality or customer service training preferred
- Previous experience in a front desk, reception, or customer service role desirable
- Strong communication, problem-solving, and interpersonal skills
- Proficiency with computers and reservation/property management systems
- Ability to remain calm and professional under pressure
- Flexible schedule availability including weekends and holidays
- Overnight shifts required
- Some locations may require a driver’s license and insurability to operate company vehicles
- Bilingual skills are a plus
- Ability to stand for extended periods up to 8 hours
- Frequent use of hands and arms for typing, phone handling, and guest interactions
- Occasionally lift or carry items up to 25 pounds
- Ability to bend, stoop, and reach as required
- Clear verbal communication and professional appearance at all times
Job Qualifications
- High school diploma or equivalent
- Hospitality or customer service training preferred
- Previous experience in a front desk, reception, or customer service role desirable
- Strong communication, problem-solving, and interpersonal skills
- Proficiency with computers and reservation/property management systems (PMS experience a plus)
- Ability to remain calm and professional under pressure
- Flexible schedule availability including weekends and holidays
- Some locations may require a driver’s license and insurability to operate company vehicles
- Bilingual skills are a plus
Job Duties
- Perform nightly balancing of guest folios, room charges, and hotel revenue
- Reconcile daily financial transactions, credit card postings, and cash handling
- Generate and distribute daily audit reports for management review
- Complete accurate check-in and check-out procedures for overnight arrivals and departures
- Respond promptly to guest requests, complaints, and emergencies during overnight hours
- Monitor hotel security, perform property walks, and ensure guest safety
- Prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations
- Maintain lobby and front desk area cleanliness and organization
- Follow security procedures, monitor guest access, and report any suspicious activity
- Assist with reservations, cancellations, and modifications
- Promote hotel services and amenities to enhance guest satisfaction
- Some properties may require driving hotel shuttle or guest cars to support overnight valet parking requests
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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