Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.50 - $15.50
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company known for its expansive portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America, managing assets valued at over $15 billion. With a rich 30-year history as an innovator in the hospitality sector, Highgate excels in providing comprehensive management services that span all phases of the property cycle, including planning, development, recapitalization, and disposition. The company is distinguished by its adeptness in managing a diverse range of lifestyle hotel brands, legacy brands, and independent hotels and resorts, each enriched with contemporary programming and advanced... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in hotel or related field
- Ability to work late or overnight shifts
- Sedentary work with occasional light lifting up to 10 pounds
- Willingness to cross train
- Effective communication skills
- Ability to multitask and meet deadlines
- Maintain personal grooming standards
- Comply with company policies
- Maintain regular attendance
- Handle confidential information responsibly
- Ability to work flexible hours
- Demonstrate a service-oriented attitude
Job Qualifications
- High School diploma or equivalent
- One year of progressive experience in a hotel or related field
- Guest service experience preferred
- Computer knowledge and skills
- Ability to work flexible and long hours
- Ability to maintain a warm and friendly demeanor at all times
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize
- Attend all hotel required meetings and trainings
- Maintain high standards of personal appearance and grooming
- Comply with Highgate Hotel standards and regulations
- Proactive problem-solving skills
- Ability to maintain confidentiality
- Initiative to anticipate guest or operational needs
Job Duties
- Work with and understand financial information and data
- Be willing to cross train in other accounting or hotel-related areas
- Prioritize job functions to meet deadlines
- Perform guest services functions including check-in, check-out and take reservations
- Audit and reconcile financial and statistical reports
- Prepare and distribute daily and month-end reports as required
- Audit and reconcile all Front Desk and Food & Beverage Cashier's work
- Consolidate and transmit all credit card transactions timely
- Ensure accuracy of all reported numbers including statistics
- Input and update financial information into corporate communications network
- Perform regular data processing system functions
- Communicate any unusual operational or financial events to management
- Ensure overall guest satisfaction
- Respond to governmental inquiries
- Handle guest requests
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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