Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Night Shifts
Benefits
401K Savings Plan
volunteer opportunities
Travel Discounts
Paid Time Off
Training and Development
employee recognition programs
flexible scheduling
Job Description
Crestline Hotels & Resorts is a reputable hospitality company known for its dedication to delivering exceptional guest experiences across its diverse portfolio of hotel properties. With a commitment to quality service, Crestline emphasizes a supportive workplace environment for its employees. As a leading name in the hospitality industry, the company has developed a strong foundation built on integrity, respect, and community involvement, making it an employer of choice for many professionals seeking to advance their careers in hotel management and guest services.
The Front Desk Night Clerk position at Crestline Hotels & Resorts offers a seasonal or part-time oppor... Show More
The Front Desk Night Clerk position at Crestline Hotels & Resorts offers a seasonal or part-time oppor... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year experience in hotel front desk or night audit role
- Availability to work overnight hours from 11pm to 7am
- Basic computer literacy
- Strong interpersonal and problem-solving skills
- Ability to maintain confidentiality and integrity
- Physical capability to perform duties including standing and walking during the shift
- Ability to handle cash and secure financial transactions
Job Qualifications
- High school graduate or General Education Degree (GED)
- One year previous experience in a similar position in a hotel
- Basic computer skills
- Ability to work overnight shifts from 11pm to 7am
- Strong guest service and communication skills
- Familiarity with Property Management Systems and Point of Sale systems
- Attention to detail and accuracy in financial record keeping
- Ability to multitask and resolve guest issues promptly
- Knowledge of hotel operations and room management
Job Duties
- Resolve guest complaints ensuring guest satisfaction
- Maintain complete knowledge of hotel features services hours of operation room types numbers layout decor appointments and location room rates special packages and promotions daily house count and expected arrivals departures room availability status for any given day scheduled daily group activities
- Monitor and maintain cleanliness sanitation and organization of assigned work areas
- Pick up count and maintain bank secure bank at all times
- Read the log book daily and record all pertinent information in the log book
- Process currency exchange and payments to guest accounts
- Process adjustments rebates paid outs and credits as required
- Operate Property Management System and maintain security of system
- Verify and make corrections to the Room Rate Report
- Post and audit Banquet charges
- Adjust outside Vendor activity
- Reconcile telephone calls and miscellaneous accounts
- Backup computer system files
- Verify that all checks are closed and close and log any open check in the Point of Sale system
- Print Food and Beverage end of day reports
- Audit Food and Beverage cashiers work and correct discrepancies
- Audit Rooms Cashiers work and correct discrepancies
- Audit all miscellaneous charges Banquets Bars etc
- Verify package postings on house accounts
- Input all sales figures into the Property Management System and balance all accounts
- Run Room and Tax verifying that all room rates posted
- Verify Cashiers Report to drop log and paperwork
- Record room statistics
- Close Point of Sale after all work is balanced
- Run end of day program and close day
- Check that interfaces are up and running
- Run daily Flash Reports and distribute accordingly
- Run morning reports and backup reports and distribute accordingly
- Print express check out folios and distribute
- Sign out and brief relief
- Review Night Audit checklist and verify that all work has been completed
- Restock all printers
- Fill out and deposit payment and corresponding checks
- Review status of assignments and any follow-up action with on-coming Supervisor
- Document maintenance needs on work orders and submit to Manager Supervisor
- Attend monthly department meetings and training sessions as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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