Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.50 - $15.50
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company known for managing a diverse portfolio of over $15 billion in assets. With its expansive global presence, the company oversees more than 400 hotels across multiple regions including North America, Europe, the Caribbean, and Latin America. Highgate Hotels has established a reputation as a visionary in the hospitality industry over the past 30 years, focusing on innovation and comprehensive expertise throughout all phases of the property lifecycle. From initial planning and development to recapitalization or disposition, the company ensures high standards and superior management practices. By leveraging contemporary... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in hospitality or related field
- Ability to work late and overnight shifts
- Strong communication and interpersonal skills
- Proficiency in basic arithmetic and financial data handling
- Ability to maintain confidentiality
- Must be attentive, friendly, courteous and service oriented
- Effective problem-solving skills
- Ability to multitask and meet deadlines
- Must maintain professional appearance and adhere to uniform standards
- Willingness to cross train in various hotel operations
- Ability to work in sedentary role
- Must comply with company policies and standards
Job Qualifications
- High School diploma or equivalent
- One year of progressive experience in hotel or related field
- Guest service experience preferred
- Computer literacy and strong data entry skills
- Ability to work flexible hours including overnight shifts
- Strong verbal and written communication skills
- Ability to multitask and prioritize tasks
- Knowledge of hospitality industry standards
- Friendly and service-oriented demeanor
- Willingness to cross-train in other hotel departments
Job Duties
- Audit and reconcile financial and statistical reports
- Prepare and distribute daily and month-end management reports
- Audit and reconcile all Front Desk and Food & Beverage cashier's work
- Consolidate and transmit all credit card transactions timely
- Perform guest service agent functions including check-in, check-out, reservations, and switchboard operations
- Input and update financial data into corporate systems
- Communicate operational or financial anomalies to management
- Ensure accuracy of guest billings and city ledger transactions
- Handle guest requests and respond to governmental inquiries
- Prioritize tasks to meet deadlines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: