Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Employee discounts on hotel rooms
Opportunities for advancement
Professional development opportunities
Positive work environment
Job Description
Avid Hotel Memphis Southaven is a vibrant and welcoming hotel known for its commitment to providing exceptional service and comfort to its guests. Located in the bustling area of Southaven, the hotel is part of a reputable hospitality chain that emphasizes quality, cleanliness, and guest satisfaction. The establishment prides itself on its modern facilities, friendly staff, and convenient location, making it a preferred choice for travelers seeking both business and leisure accommodations. As an Equal Employment Opportunity (EEO) employer, Avid Hotel Memphis Southaven values diversity and inclusivity in its workforce, supporting all individuals regardless of race, gender, disability, or veteran... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in hospitality or customer service is preferred
- Ability to work overnight shifts including weekends and holidays
- Basic proficiency with Microsoft Office and reservation systems
- Strong communication and organizational skills
- Attention to detail and problem-solving ability
Job Qualifications
- Previous experience as a night auditor or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software such as Microsoft Office and reservation management systems
- Excellent attention to detail and problem-solving skills
- Flexibility to work overnight shifts including weekends and holidays
Job Duties
- Manage the front desk during the overnight shift including handling guest check-ins and check-outs
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Handle guest requests such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes including handling payments and issuing keys
- Complete daily financial and operational tasks such as reconciling the guest ledger and completing shift reports
- Monitor and maintain inventory of supplies and equipment
- Perform light cleaning duties such as wiping down counters and restocking supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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