Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Crestline Hotels & Resorts is a well-established hospitality company renowned for delivering exceptional guest experiences across its portfolio of premier hotels. Known for its commitment to service excellence and operational efficiency, Crestline Hotels & Resorts focuses on creating welcoming environments where guests feel valued and cared for during their stay. With a focus on quality and continuous improvement, the company invests in its team members to foster a positive workplace culture that encourages growth and professional development. As an Equal Opportunity and Affirmative Action Employer, Crestline Hotels & Resorts embraces diversity and ensures all qualified applicants receive fair consideration regardless... Show More
Job Requirements
- High school graduate or General Education Degree (GED)
- One year previous experience in a similar position in a hotel
- Must be able to work the overnight shift 11pm to 7am
- Basic computer skills required
Job Qualifications
- High school graduate or General Education Degree (GED)
- One year previous experience in a similar position in a hotel
- Must be able to work the overnight shift 11pm to 7am
- Basic computer skills required
Job Duties
- Resolve guest complaints ensuring guest satisfaction
- Maintain complete knowledge of hotel features services and hours of operation
- Monitor and maintain cleanliness sanitation and organization of assigned work areas
- Pick up count and maintain bank and secure bank at all times
- Process currency exchange and payments to guest accounts
- Operate Property Management System and maintain security of system
- Verify and correct Room Rate Report
- Post and audit Banquet charges
- Reconcile telephone calls and miscellaneous accounts
- Backup computer system files
- Close and log any open checks in the Point of Sale system
- Print Food and Beverage end of day reports
- Audit Food and Beverage cashiers work and correct discrepancies
- Audit Rooms Cashiers work and correct discrepancies
- Audit all miscellaneous charges including Banquets and Bars
- Verify package postings on house accounts
- Input all sales figures into the Property Management System and balance all accounts
- Run Room and Tax verifying all room rates posted
- Verify Cashiers Report to drop log and paperwork
- Record room statistics
- Close Point of Sale after all work is balanced
- Run end of day program and close day
- Check that interfaces are up and running
- Run daily Flash Reports and distribute accordingly
- Print express check out folios and distribute
- Sign out and brief relief
- Review Night Audit checklist and verify all work completed
- Restock all printers
- Fill out and deposit payment and corresponding checks
- Document maintenance needs on work orders and submit to Manager Supervisor
- Attend monthly department meetings and training sessions as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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