Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
Highgate is a leading real estate investment and hospitality management company with a vast portfolio comprising over $15 billion in assets under management. Their impressive reach spans globally, with more than 400 hotels located throughout North America, Europe, the Caribbean, and Latin America. The company boasts a 30-year track record of innovation within the hospitality industry, seamlessly providing expert guidance through all the property cycle stages, including planning, development, recapitalization, and disposition. Highgate has distinguished itself by successfully developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all featuring modern programming and advanced... Show More
Job Requirements
- High school diploma or equivalent
- one year of progressive experience in hotel or related field
- computer knowledge and skills
- flexible to work long and overnight shifts
- able to exert up to 10 pounds of force occasionally
- maintain warm and friendly demeanor at all times
- effective verbal and written communication skills
- ability to multitask and prioritize departmental functions
- maintain regular attendance
- adhere to personal appearance and grooming standards including uniform
- comply with hotel standards and regulations
- effective problem handling and solution implementation
- able to maintain confidentiality
- show initiative anticipating guest or operational needs
- attend all hotel required meetings and trainings
Job Qualifications
- High school diploma or equivalent
- one year of progressive experience in hotel or related field
- guest service experience preferred
- computer knowledge and skills
- ability to communicate effectively both verbally and in writing at all levels
- ability to multitask and prioritize departmental functions
- ability to listen to and clarify concerns
- maintain warm, friendly, courteous and service-oriented demeanor
- effective problem-solving skills
- ability to understand and apply complex information
- able to maintain confidentiality
- willingness to cross-train in other hotel related areas
Job Duties
- Audit and reconcile all hotel cashier transactions
- review, organize and compile management reports on a timely basis
- ensure accuracy of guest billings and city ledger transactions
- perform guest service agent duties including check-in, check-out, switchboard operation and reservations
- prepare and distribute daily operating and tax reports
- audit and reconcile front desk and food and beverage cashier work
- consolidate and transmit credit card transactions timely
- input and update financial information into corporate communication networks
- perform daily, weekly, monthly and annual data processing functions
- communicate concerns or issues to all levels of management
- handle guest requests and respond to governmental inquiries
- prioritize job functions to meet deadlines
- ensure overall guest satisfaction
- maintain confidentiality of information
- cross-train in other accounting or hotel-related areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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