Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Night Shifts
Benefits
Paid Time Off
Restaurant discount
Health Insurance
Vision Insurance
Dental Insurance
401K Matching
Paid holidays
volunteer pay
Tuition Reimbursement
Referral bonuses
Employee Discounts
Job Description
Hotel Revival is a distinguished 107-key boutique hotel located in Baltimore's historic Mount Vernon neighborhood. This unique art-centric establishment captures the essence of Baltimore by highlighting the city's rich 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and vibrant cultural venues. It stands out as a proud representative of local history, products, and native cuisine, offering guests an immersive experience that reflects the spirit and heritage of Baltimore. As an award-winning property, Hotel Revival has gained international recognition for its dedication to the city's restoration efforts and its significant achievements in creating social impact within the community.
Hotel Rev... Show More
Hotel Rev... Show More
Job Requirements
- High school diploma or general education degree (GED)
- six plus months of related experience in hospitality or service industry preferred
- availability to work overnight shifts
- proficiency with administrative duties and strong computer skills
- ability to learn software programs quickly
- excellent communication skills
- ability to multitask and prioritize effectively
- strong attention to detail
- patience and calmness in stressful situations
- strong work ethic
- ability to work autonomously and with a team
Job Qualifications
- High school diploma or general education degree (GED)
- six plus months of related experience in hospitality or service industry preferred
- proficiency with administrative duties and strong computer skills
- ability to learn software programs quickly
- excellent communication skills
- ability to multitask and prioritize effectively
- strong attention to detail
- patience and calmness in stressful situations
- ability to work independently and within a team
Job Duties
- Support all aspects of the guest experience
- organize pre-stay communications and planning working closely with internal departments
- check guests in and out in a confident professional and personalized manner
- take hotel reservations accurately and efficiently
- maintain comprehensive knowledge of hotel availability rates and special events
- respond immediately to guest comments and concerns and assist with corrective measures
- open secure and balance shift banks including verification of cash credit card and room charge transactions
- audit and correct guest charges and postings
- reconcile daily sales activity and close accounts
- prepare and distribute daily reports
- maintain accuracy with accounting and billing procedures
- answer calls courteously professionally and efficiently maintain accurate call logs
- possess fluent knowledge of local restaurants special events city attractions amenities and directions
- ensure open lines of communication with all departments and upper management
- collaborate with operations leadership to establish department goals and metrics
- assist in supervising overnight team members as applicable
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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