Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Night Shifts
Benefits
401k Savings Plan with Company Match
volunteer opportunities
Travel Discounts
Job Description
The Fairfield Inn & Suites at Denver Airport is part of Crestline Hotels & Resorts, a well-respected hospitality company dedicated to providing exceptional lodging experiences to travelers and guests. Situated near Denver International Airport, the Fairfield Inn & Suites offers convenient accommodations for both business and leisure travelers, featuring comfortable rooms, modern amenities, and friendly service. Crestline Hotels & Resorts is known for its commitment to quality and guest satisfaction across its portfolio of hotels. The company prioritizes creating a positive work environment for its Associates, demonstrating a strong commitment to diversity, inclusion, and equal opportunity employment. As an Equal... Show More
Job Requirements
- High school graduate or general education degree ged
- one year previous experience in a similar position in a hotel
- basic computer skills
- ability to work overnight shift 11pm - 7am
Job Qualifications
- High school graduate or general education degree ged
- one year previous experience in a similar position in a hotel
- basic computer skills
- ability to work overnight shift 11pm - 7am
- strong organizational skills
- attention to detail
- good communication skills
- customer service orientation
Job Duties
- Resolve guest complaints ensuring guest satisfaction
- maintain complete knowledge of all hotel features/services hours of operation room types numbers layout decor appointments and location room rates special packages and promotions daily house count and expected arrivals/departures room availability status for any given day scheduled daily group activities
- monitor and maintain cleanliness sanitation and organization of assigned work areas
- pick up count and maintain bank secure bank at all times
- read the log book daily and record all pertinent information in the log book
- process currency exchange and payments to guest accounts
- process adjustments rebates paid outs and credits as required
- operate property management system and maintain security of system
- verify and make corrections to the room rate report
- post and audit banquet charges
- adjust outside vendor activity
- reconcile telephone calls and miscellaneous accounts
- backup computer system files
- verify that all checks are closed and close and log any open check in the point of sale system
- print food and beverage end of day reports
- audit food and beverage cashiers work and correct discrepancies
- audit rooms cashiers work and correct discrepancies
- audit all miscellaneous charges banquets bars etc
- verify package postings on house accounts
- input all sales figures into the property management system and balance all accounts
- run room and tax verifying that all room rates posted
- verify cashiers report to drop log and paperwork
- record room statistics
- close point of sale after all work is balanced
- run end of day program and close day
- check that interfaces are up and running
- run daily flash reports and distribute accordingly
- run morning reports and backup reports and distribute accordingly
- print express check out folios and distribute
- sign out and brief relief
- review night audit checklist and verify that all work has been completed
- restock all printers
- fill out and deposit payment and corresponding checks
- review status of assignments and any follow-up action with on-coming supervisor
- document maintenance needs on work orders and submit to manager/supervisor
- attend monthly department meetings and training sessions as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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