Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Shift Differentials
Training and Development
Job Description
Palm House is a distinguished hotel known for its dedication to providing exceptional guest experiences within a luxurious and welcoming environment. Situated in a prime location, Palm House caters to both leisure and business travelers who seek high-end accommodations paired with personalized service. With an emphasis on comfort, elegance, and meticulous attention to detail, Palm House has earned a reputation as a preferred destination for guests looking for refined hospitality and seamless service throughout their stay.
As a well-established player in the hospitality industry, Palm House boasts a blend of classic charm and modern amenities, including fine dining options, state-of-th... Show More
As a well-established player in the hospitality industry, Palm House boasts a blend of classic charm and modern amenities, including fine dining options, state-of-th... Show More
Job Requirements
- high school diploma or equivalent
- minimum 1-2 years of relevant experience
- experience with Property Management System such as Opera or Unifocus
- strong analytical skills
- excellent communication skills
- ability to work independently during overnight shifts
- knowledge of basic accounting principles
- physical ability to remain at a desk for extended periods
- ability to stand and walk periodically
- ability to lift up to 10 pounds
- availability to work overnight shifts, weekends and holidays as scheduled
Job Qualifications
- high school diploma or equivalent required
- college degree in accounting, hospitality, or business preferred
- minimum 1-2 years of experience in hotel front office, accounting, or night audit roles
- experience with Opera, Unifocus or similar hotel property management systems required
- strong analytical, mathematical, and problem-solving skills
- excellent communication and guest service abilities
- ability to work independently with minimal supervision
- knowledge of basic accounting principles and financial reconciliation processes
Job Duties
- accurately reconcile all guest folios and hotel revenue for the day across departments
- balance and verify daily cash receipts, credit card transactions, and room charges
- run night audit procedures in the hotel property management system (Opera preferred)
- prepare and distribute daily financial and operations reports to management
- identify and correct discrepancies in accounts or transactions
- greet and assist guests with check-ins, check-outs, and overnight inquiries
- handle late-night guest requests, complaints, or emergencies with professionalism and discretion
- communicate guest needs and relevant shift information to morning staff and leadership
- ensure lobby and front desk areas remain clean, secure, and guest-ready overnight
- maintain knowledge of property amenities, services, and emergency procedures
- complete safety walks and property checks as required
- assist in emergency situations by following hotel protocols and contacting appropriate personnel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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