Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Annual Increases
Paid Time Off
hotel discount
Medical insurance
Dental Insurance
Life insurance
Job Description
Naman Hotels is a prominent hotel management company renowned for its commitment to employee growth and delivering superior hospitality experiences. With a firm dedication to fostering personal and professional development, Naman Hotels provides numerous opportunities for advancement within the hospitality industry. Their portfolio includes managing a variety of hotels that prioritize customer satisfaction, efficient operations, and inclusive workplace culture. Employees benefit from a diverse range of perks such as annual salary increases, paid time off, hotel discounts, and comprehensive medical, dental, and life insurance. The company prides itself on recognizing talent and encouraging motivated individuals to thrive in an environment... Show More
Job Requirements
- ability to satisfactorily communicate in english including speak read and write with guests co-workers and management
- ability to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work with minimum supervision
- ability to accurately compute and manipulate mathematical calculations
- ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
- ability to effectively deal with guests requiring high levels of patience tact and diplomacy to defuse anger
- ability to work well under pressure handling multiple tasks at once especially during guest check-in and check-out
- punctuality regular and reliable attendance
- strong interpersonal skills and ability to work well with co-workers and the public
Job Qualifications
- one to two years of hotel experience preferably in night audit
- understanding all aspects of front desk and guest services
- strong attention to detail
- ability to multitask effectively
- great communication and interpersonal skills
- motivation to deliver outstanding customer service
Job Duties
- balance all revenue and expense transactions during the day at the hotel
- balance the guest ledger on a daily basis
- complete necessary reports
- check guests in and out during overnight shifts
- reconcile accounts accurately
- respond to guest complaints and inquiries professionally
- set up breakfast service in the morning
- take initiative on necessary tasks during the shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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