Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Flexible Schedule
Employee assistance program
Job Description
Courtyard by Marriott Phoenix Airport is part of Marriott International, a global leader in the hospitality industry known for its commitment to quality and exceptional guest experiences. Situated at 2621 South 47th Street, Phoenix, Arizona, this hotel is strategically located near the Phoenix Airport, making it a preferred choice for business and leisure travelers alike. Marriott International's portfolio of brands, including Courtyard, is renowned for its dedication to empowering guests and providing a personalized stay tailored to their needs. Courtyard by Marriott, specifically designed with business travelers in mind, combines convenience, comfort, and efficiency to create an ideal environment for... Show More
Job Requirements
- high school diploma or G.E.D. equivalent
- less than 1-year related work experience
- ability to operate telephone switchboard
- ability to process various payment types accurately
- ability to perform end-of-day accounting tasks
- strong communication skills
- ability to stand, sit or walk for extended periods
- ability to lift and move objects up to 25 pounds without assistance
- adherence to company policies and confidentiality
- no supervisory experience
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- strong communication skills
- ability to operate telephone systems
- attention to detail and accuracy
- customer service orientation
- ability to work in a team environment
- knowledge of company policies and procedures
Job Duties
- complete end-of-day activities including posting charges to accounts
- run night audit backup and roll the date
- process all payment types including room charges, cash, checks, debit, or credit
- process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- print contingency lists to maintain records of all guests for emergencies
- sell rooms/accommodations to guests without reservations based on availability
- operate telephone switchboard station and process wake-up calls
- complete the Room Rate Variance Report
- process guest check-ins and assign rooms
- activate or reissue room keys using electronic key machine
- count bank at the end of shift and secure bank
- balance and drop receipts according to Accounting specifications
- set up, stock, and maintain work areas
- inspect cleanliness and presentation of materials prior to use
- report accidents, injuries, and unsafe conditions to manager
- follow company policies and procedures
- maintain confidentiality and protect company assets
- welcome and acknowledge guests according to company standards
- support individuals with disabilities
- speak clearly and answer telephones professionally
- develop positive working relationships and support team goals
- comply with quality assurance standards
- perform physical duties such as moving, lifting, bending, standing, or walking for extended periods
- perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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