Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
benefits package
opportunity to be part of a dynamic and growing hospitality team
Fast-paced work environment
rewarding work environment
Job Description
The Indigo Road Hospitality Group (IRHG) is a distinguished hospitality company that has been making waves in the industry since its establishment in 2009 by Steve Palmer. With a deep commitment to creating a people-first environment, IRHG has grown to encompass over 30 hospitality locations, each reflecting the company's core values of heart, community, and professional growth. As a dynamic and forward-thinking hospitality group, IRHG is dedicated to transforming the hospitality landscape by fostering a workplace where employees feel valued, supported, and inspired to deliver exceptional service to guests. Their philosophy centers on the belief that when the team is... Show More
Job Requirements
- Minimum one year of experience in a hospitality or similar environment
- Ability to work flexible hours including Saturdays and Sundays Mondays and holidays
- Strong accounting principles and attention to detail with proficiency in Microsoft Excel
- Excellent communication and interpersonal skills with the ability to build rapport with guests and colleagues
- Ability to work independently and manage multiple tasks effectively in a fast-paced environment
- Strong problem-solving skills and ability to identify and resolve discrepancies
- Excellent time management and self-supervision skills ensuring tasks are completed on time and accurately
- High school diploma or equivalent preferred additional education or training in accounting or hospitality is a plus
- Proficiency in Microsoft Word and Outlook preferred
Job Qualifications
- Minimum one year of experience in a hospitality or similar environment
- Strong accounting principles and attention to detail with proficiency in Microsoft Excel
- Excellent communication and interpersonal skills with the ability to build rapport with guests and colleagues
- Ability to work independently and manage multiple tasks effectively in a fast-paced environment
- Strong problem-solving skills and ability to identify and resolve discrepancies
- Excellent time management and self-supervision skills ensuring tasks are completed on time and accurately
- High school diploma or equivalent preferred additional education or training in accounting or hospitality is a plus
- Proficiency in Microsoft Word and Outlook preferred
Job Duties
- Balance and reconcile all daily financial transactions including guest accounts food and beverage outlets and front office accounts
- Prepare and distribute daily reports ensuring accuracy and completeness
- Process guest payments and ensure proper credit card and key control procedures are followed
- Address guest inquiries and concerns promptly and professionally providing exceptional customer service
- Respond to guest requests such as wake-up calls and express check-out bills
- Maintain accurate and confidential guest records adhering to all data security protocols
- Provide accounting support to the hotel ensuring accurate revenue posting and daily guest ledger reconciliation
- Collaborate effectively with other departments to ensure smooth operations and efficient guest service
- Follow all established policies and procedures maintaining a safe and secure work environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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