Night Auditor

Bridgeport, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Employee wellness programs

Job Description

Hotel Marcel, part of the Tapestry Collection by Hilton, stands out as the first net-zero energy hotel in the United States. This pioneering establishment is a remarkable example of sustainable hospitality, housed in the historic Armstrong Rubber Company Building, also known as the Pirelli Building, originally designed by renowned architect Marcel Breuer in 1967. The hotel is an impressive blend of mid-century modern design and cutting-edge green technology, boasting LEED Platinum certification, solar power from rooftop and parking canopy arrays, and Passive House certification, all contributing to the building's ability to produce 100% of its electricity needs for lighting, heating,... Show More

Job Requirements

High school diploma or equivalent and/or experience in a hotel or a related field preferred
Significant attention to detail
Ability to operate front desk equipment including computer, switchboard, credit card machines
Understanding of basic math skills
Good verbal and guest interaction skills
Collect money and issue change where applicable
Ability to work as a cohesive team member - relaying information appropriately from shift to shift
Must be able to stand for several hours at a time
May be required to lift items up to 25 lbs

Job Qualifications

High school diploma or equivalent
Experience in a hotel or related field preferred
Significant attention to detail
Good verbal and guest interaction skills
Ability to operate front desk equipment including computer, switchboard, and credit card machines
Understanding of basic math skills
Ability to work as a cohesive team member
Knowledge of hotel service and programs
Familiarity with hotel emergency procedures

Job Duties

Audit, post, and balance daily cashiers work for hotel
Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, resort fees, and the like to each guest's account daily
Verify all account entries are balanced
notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts
Ensure hotel billing standards are followed and create financial reports that detail various aspects of the hotel's performance
ensure distributed to the appropriate departments
Ensure credit card system reconciles to daily transaction lists
Verify cash postings and verify cashier drops to ensure accurate
Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management
Greet all guests in a pleasant and professional manner
Complete the guest registration and check-out procedures
Answer telephone, transfer calls, and take messages when applicable
Make hotel reservations for guests, including changes and cancellations
Follow proper credit card procedures
Maintain accurate bank during shift and use correct vouchers for specified transactions
Respond to all guest needs and requests in a timely fashion
Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
Understand hotel service and programs
Be knowledgeable of geographical area and points of interest
File appropriate paperwork as directed
Ensure the front desk is adequately stocked of all supplies
Understand hotel emergency procedures and evacuation protocols
Collect payment for all guests at check-in and check-out. Make changes as necessary
Keep front office and lobby area neat, clean, vacuumed, and dusted daily
Follow all company safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information and protect company assets
Speak with others using clear and professional language
Establish and maintain open, collaborative relationships with employees and fellow management team members
Perform all reasonable job duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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