Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.50 - $15.50
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with over 30 years of industry experience. Managing an impressive portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate boasts assets exceeding $15 billion. This well-established company specializes in innovative hospitality solutions, guiding properties from the early planning and development stages through to recapitalization or favorable disposition. With a focus on a diverse array of hotel brands—including bespoke lifestyle collections, established legacy properties, and independent resorts—Highgate integrates contemporary programming and cutting-edge digital strategies to enhance guest experiences and operational efficiencies. Industry-leading... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of progressive hotel or related experience
- computer literacy
- ability to work flexible and late/overnight shifts
- strong communication skills
- ability to multitask and prioritize
- maintain confidentiality
- ability to cross train
- willingness to adhere to company grooming and attendance standards
- ability to handle problems proactively
- maintain a warm and friendly demeanor at all times
Job Qualifications
- high school diploma or equivalent
- one year of progressive experience in a hotel or related field
- guest service experience preferred
- computer knowledge and skills required
- flexible with long hours and overnight shifts
- effective verbal and written communication skills
- ability to multitask and prioritize
- attentive, friendly and courteous demeanor
- ability to handle problems effectively
- able to maintain confidentiality
- initiative-taking and anticipatory skills
- ability to cross train in other hotel related areas
- maintain high standards of personal appearance and grooming
- comply with hotel standards and regulations
- regular attendance
- attend required meetings and trainings
Job Duties
- work with and understand financial information and data
- be willing to cross train in other accounting or hotel-related areas
- prioritize job functions to meet deadlines
- perform guest services including check-in, check-out, reservations and switchboard operation
- audit and reconcile financial and statistical reports
- prepare and distribute daily and month-end reports
- audit and reconcile all front desk and food and beverage cashier work
- audit, reconcile, consolidate and transmit all credit card transactions
- input and update financial information into corporate systems
- perform daily, weekly, monthly and annual data processing system functions
- communicate unusual operational or financial events to management
- ensure overall guest satisfaction
- respond to governmental inquiries
- handle guest requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: