Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work-life balance
Job Description
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Established over 30 years ago, Highgate has developed a strong reputation as an innovator in the hospitality industry, uniquely positioning the company to provide expert guidance at all stages of the property lifecycle—from initial planning and development through to recapitalization or disposition. With its diverse portfolio, which includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, Highgate integrates contemporary programming... Show More
Job Requirements
- High school diploma or equivalent
- one year of progressive experience in hotel or related field
- guest service experience preferred
- computer knowledge and skills required
- flexible to work long and overnight shifts
- able to perform sedentary work involving light physical effort
- effective verbal and written communication skills
- ability to multitask and prioritize duties
- maintain a warm and friendly demeanor
- ability to handle and solve problems proactively
- attendance at required meetings and trainings
- compliance with Highgate hotel standards and policies
- maintain personal appearance and grooming standards
- ability to cross-train in other hotel areas
- maintain confidentiality of information
- demonstrate initiative in anticipating guest and operational needs
Job Qualifications
- High school diploma or equivalent
- one year of progressive experience in hotel or related field
- guest service experience preferred
- computer knowledge and skills required
- ability to communicate effectively both verbally and in writing
- ability to multitask and prioritize duties
- ability to maintain confidentiality
- willingness to cross-train in other hotel-related areas
- effective listening skills
- friendly and courteous demeanor
- ability to understand and apply complex information
Job Duties
- Reconciling all hotel cashier transactions
- reviewing, organizing, and compiling management reports on time
- ensuring accuracy of guest billings and city ledger transactions
- performing guest service duties including check-in, check-out, switchboard operation, and reservations
- auditing and reconciling financial and statistical reports
- preparing and distributing daily and month-end reports
- auditing and reconciling front desk and food and beverage cashier's work
- consolidating and transmitting credit card transactions promptly
- inputting and updating financial information into the corporate network
- communicating operational or financial issues to management
- ensuring overall guest satisfaction
- responding to governmental inquiries
- handling guest requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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