Night Auditor

Portland, ME, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Employee assistance program

Job Description

The AC Portland Downtown/Waterfront is a prominent hotel located in the heart of Portland, Oregon, offering guests a vibrant and comfortable experience with its modern amenities and prime waterfront views. As part of Crestline Hotels & Resorts, a distinguished hospitality company known for its commitment to quality service and guest satisfaction, this hotel provides a dynamic environment where both guests and employees can thrive. Crestline Hotels & Resorts prides itself on fostering inclusive workplaces and supporting equal opportunity employment for all qualified individuals.

This hotel is currently seeking a dedicated Part-Time Night Auditor to join its team. The Night... Show More

Job Requirements

High school diploma or ged
minimum one year of experience in hotel night audit or similar role
proficiency in basic computer applications
ability to work overnight shifts from 11 pm to 7 am
excellent customer service and communication skills
attention to detail and accuracy
ability to handle guest complaints professionally
reliable and punctual
ability to perform routine financial calculations and verifications

Job Qualifications

High school graduate or general education degree ged
one year previous experience in a similar position in a hotel
basic computer skills
ability to resolve guest complaints efficiently
knowledge of property management systems and point of sale software
strong organizational and communication skills
ability to work independently and as part of a team
understanding of nightly audit and accounting procedures

Job Duties

Resolve guest complaints ensuring guest satisfaction
maintain complete knowledge of hotel features services hours of operation room types numbers layout decor appointments and location room rates special packages and promotions daily house count and expected arrivals departures room availability status for any given day scheduled daily group activities
monitor and maintain cleanliness sanitation and organization of assigned work areas
pick up count and maintain bank secure bank at all times
read the log book daily and record all pertinent information in the log book
process currency exchange and payments to guest accounts
process adjustments rebates paid outs and credits as required
operate property management system and maintain security of system
verify and make corrections to the room rate report
post and audit banquet charges
adjust outside vendor activity
reconcile telephone calls and miscellaneous accounts
backup computer system files
verify that all checks are closed and close and log any open check in the point of sale system
print food and beverage end of day reports
audit food and beverage cashiers work and correct discrepancies
audit rooms cashiers work and correct discrepancies
audit all miscellaneous charges banquets bars etc
verify package postings on house accounts
input all sales figures into the property management system and balance all accounts
run room and tax verifying that all room rates posted
verify cashiers report to drop log and paperwork
record room statistics
close point of sale after all work is balanced
run end of day program and close day
check that interfaces are up and running
run daily flash reports and distribute accordingly
run morning reports and backup reports and distribute accordingly
print express check out folios and distribute
sign out and brief relief
review night audit checklist and verify that all work has been completed
restock all printers
fill out and deposit payment and corresponding checks
review status of assignments and any follow up action with on coming supervisor
document maintenance needs on work orders and submit to manager supervisor
attend monthly department meetings and training sessions as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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