Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
shift differential pay
Job Description
The Night Auditor position is a vital role within the hospitality industry, specifically within hotel operations. This job is essential to ensure seamless overnight front desk management and accurate financial auditing during night hours. The employer for this position operates under a third-party management company overseeing the hotel, which means that while the hotel operates under a well-established brand such as Hyatt, the actual employment benefits and obligations are handled by this external management company. This adds a layer of professional structure and compliance with industry standards while ensuring optimal service quality. This role is typically classified as full-time, covering... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of experience in hotel or related field
- knowledge of accounting principles
- proficiency in computer skills including Windows OS and MS Office
- strong communication skills
- ability to work independently
- problem-solving ability
- effective under stress
- knowledge of hotel safety and emergency procedures
- ability to maintain composure
- able to work overnight shifts from 11 pm to 7 am
- previous supervisory experience preferred
- college coursework in related field helpful
Job Qualifications
- At least 1 year of progressive experience in a hotel or related field
- high School diploma or equivalent
- college coursework in related field helpful
- previous supervisory responsibility preferred
- knowledge of accounting principles
- must be able to work independently and with minimal supervision
- proficiency in Windows operating systems, spreadsheets, and word processing
- strong problem-solving and troubleshooting skills
- ability to convey information and ideas clearly
- effective under stressful and high-pressure situations
- effective at listening, understanding and clarifying concerns from guests and coworkers
- ability to assimilate complex information from disparate sources
- able to work with financial information and perform basic arithmetic
- capable of self-management
- maintain composure and objectivity under pressure
Job Duties
- Approach all encounters with guests and associates in a friendly service-oriented manner
- maintain regular attendance in compliance with Hyatt standards as required by scheduling
- maintain high standards of personal appearance and grooming including wearing the proper uniform and name tag
- comply at all times with Hyatt standards and regulations to encourage safe and efficient hotel operations
- initiate and complete the End of Day process
- run all reports as required for Food and Beverage audit
- complete the Night Audit checklist for computer procedures daily
- balance the day’s work including movie revenue, telephone postings, valet, laundry, server’s and desk agent’s paperwork
- maintain cashiering responsibilities as per Front Office procedures according to Hyatt standards
- maintain Front Office computer system operation according to Hyatt standards
- fulfill all Front Office functions between 11:00 p.m. and 7:00 a.m.
- follow up to ensure periodic checks by the Midnight House Attendant of building and guest corridors
- handle and follow through on all guest requests
- follow safety and emergency procedures according to Hyatt standards
- maintain proper record keeping according to Hyatt standards
- be familiar with all Hyatt's policies and house rules
- complete the initial direct bills daily and place on the Property Accountant’s desk attaching all folio/banquet check back-up
- maintain radio contact with other associates during the entire shift
- have a working knowledge of security procedures
- ensure associates are attentive, friendly, helpful, and courteous to guests and colleagues
- prepare and distribute the Daily Flash Report
- transfer master or house accounts as necessary
- distribute work as directed by SOP’s
- train any new Night Auditors as requested
- run morning reports according to Hyatt procedures
- assign delivery of newspapers and Express Check-Outs
- ensure nightly walk-through includes removal of room service trays and straightening of pool and Jacuzzi area
- handle items for Lost & Found according to standards
- complete reports as requested by management
- perform miscellaneous duties such as resetting Food and Beverage POS and distributing credit Watch List
- assist guests with food orders and serve food and beverage items when applicable
- attend meetings as required by management
- perform any other duties requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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