Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality Enterprises Company is a renowned hotel management company recognized for operating a diverse portfolio of hotels emphasizing quality, integrity, community involvement, profitability, and a fun work environment. Their establishments prioritize delivering exceptional guest experiences while fostering a supportive and engaging culture for their employees. Concord is committed to investing in their workforce through benefits, training, and career advancement, making them a desirable employer within the hospitality industry.
The Front Desk Night Auditor role is a vital position within the hospitality operations of Concord-managed hotels. This role blends financial auditing responsibilities with frontline guest service duties, ensuring the seamle... Show More
The Front Desk Night Auditor role is a vital position within the hospitality operations of Concord-managed hotels. This role blends financial auditing responsibilities with frontline guest service duties, ensuring the seamle... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hotel front desk or night audit role preferred
- ability to work overnight shifts
- strong organizational skills
- reliable and trustworthy with cash handling
- proficiency in basic computer applications
- effective interpersonal skills
- commitment to providing excellent guest service
Job Qualifications
- High school diploma or equivalent
- experience in hotel front desk operations or night audit preferred
- strong attention to detail
- basic knowledge of financial transactions in hospitality
- excellent communication skills
- ability to manage multiple tasks efficiently
- familiarity with hotel property management systems
- customer service oriented
- knowledge of emergency procedures
Job Duties
- Verify each Front Desk shifts transactions
- process credit card transactions
- post tax charges to all guest folios
- finalize transactions completed during the day
- create and/or print required reports
- file or transmit reports as directed
- prepare folios for departing guests
- handle hotel phone system, transfer calls, and take messages for guests and staff
- take, modify and cancel guest reservations
- verify, balance and review hotel suite availability
- check in/out guests
- perform express checkout duties
- verify departure dates and offer to make future reservations
- post telephone charges, valet charges, and miscellaneous charges to guest accounts
- administer guest payment policies
- handle shift cash transactions
- maintain hotel key security system
- administer guest safe deposit boxes
- know hotel emergency procedures
- coordinate with other departments to fulfill guest special requests
- communicate facilities and services to guests at check-in
- answer guest questions regarding local area facilities
- notify housekeeping and maintenance of any reported problems
- carry out reasonable management requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter