Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional Development
career advancement
Employee Discounts
Retirement Plan
wellness programs
Job Description
StepStone Hospitality, Inc. is a renowned hospitality company known for its dedication to delivering exceptional guest experiences and maintaining high operational standards. The company operates within the dynamic restaurant and hotel sectors, bringing together a team of skilled professionals committed to upholding the values of quality, professionalism, and customer satisfaction. StepStone Hospitality, Inc. prides itself on a supportive work environment that encourages personal development, professional growth, and adherence to industry standards. This commitment ensures that every guest interaction is handled with the utmost care and professionalism, reflecting the core mission and values of the company.
We are currently seeking a de... Show More
We are currently seeking a de... Show More
Job Requirements
- Minimum lifting of 20 pounds
- pushing, bending, stooping, upward reaching, manual dexterity
- hearing, writing, typing
- minimum pulling of 20 pounds
- must have comprehensive knowledge of service standards, guest relations, and etiquette
- must have comprehensive knowledge of all applicable federal, state, and local health and safety regulations
- must have comprehensive knowledge of the English language
- must have excellent mathematical and computer skills
- high school education
- relevant training and experience required
- additional education preferred
- at least one year of relevant experience required
- ability to timely obtain any required licenses or certificates
- CPR training and first aid training preferred
- additional language ability preferred
- other duties may be assigned by the immediate supervisor or general manager
Job Qualifications
- High school education
- relevant training and experience
- excellent mathematical and computer skills
- comprehensive knowledge of service standards, guest relations, and etiquette
- comprehensive knowledge of federal, state, and local health and safety regulations
- comprehensive knowledge of the English language
- ability to communicate effectively with guests, vendors, and associates
- ability to adhere to all applicable federal, state, local, safety, and health standards
- ability to assist with the design and preparation of statistical reports and presentations
- additional education preferred
- at least one year of relevant experience required
- CPR training and first aid training preferred
- additional language ability preferred
- ability to accurately report information
- ability to scrupulously follow all StepStone and hotel policies and procedures
Job Duties
- Prepare daily restaurant revenue report data by auditing micros tapes and journals
- breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier
- run audit reports and journals from all credit card and computer systems
- input revenue, expenses, and allowance to generate required daily reports such as the guest ledger summary and the daily restaurant summary
- balance all revenue and settlement accounts nightly
- maintain files
- reset the system for the next day's operations
- make corrections and adjustments and handle any computer issues that may arise
- ensure all reports and back-up vouchers are complete and filed properly
- ensure all necessary copies of documentation and reports of daily work are distributed to the proper department
- review and correct discrepancies in the front desk system
- coordinate with the front desk and restaurant/bar closing to facilitate smooth operation of file maintenance and reset of systems for next day operations
- assist with the design and preparation of statistical reports and presentations as needed
- perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed
- attend required hotel meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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