Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $14.00
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Benefits

competitive hourly wage
Opportunity for career advancement
training and cross training programs
Supportive team environment
Employee discounts on hotel services
Paid Time Off
health insurance options

Job Description

This job opportunity is with a hospitality establishment located in Shreveport, Louisiana, specializing in providing attentive and seamless front office services. As a full-time position, the role is critical in ensuring accurate financial transactions and excellent guest services during the overnight hours, commonly referred to as the graveyard shift. The position offers an hourly wage ranging from $13.00 to $14.00 and requires working from 11:00 PM to 7:00 AM, catering primarily to night-time operations where precision, responsibility, and effective communication are essential.

The role is titled Night Audit and Guest Service Representative, a hybrid position that blends financial auditing, g... Show More

Job Requirements

  • high school diploma or equivalent
  • previous guest service or front desk hospitality experience preferred
  • ability to speak and hear in english
  • close and distance vision
  • frequent sitting with some walking and standing
  • frequently lifts/carries up to 25 lbs
  • continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
  • able to work overtime and/or irregular hours

Job Qualifications

  • high school diploma or equivalent
  • previous guest service or front desk hospitality experience preferred
  • ability to use computers and related equipment
  • proficiency in math concepts for balancing and auditing
  • good communication skills to report financial information clearly

Job Duties

  • perform all audit procedures as set forth by the hotel and company on a daily basis
  • verify the status of all wake-up call requests and ensure they are properly handled
  • balance all cash receipts and work performed during the audit shift
  • make deposits of cash
  • prepare the front office for the 'A' shift and reset day's business
  • act as a guest service representative and manager on duty during the night time hours
  • act as PBX operator during the audit shift
  • attend and actively participate in all front office meetings
  • participate in all training and cross training programs
  • take the initiative to greet guests in a friendly and warm manner
  • other duties as assigned

Job Location

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