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Night Audit Supervisor
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $19.00
Work Schedule
Night Shifts
Benefits
Medical Coverage
dental coverage
vision coverage
Telehealth service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Higgins Hotel, located in the heart of New Orleans, stands as a distinguished luxury hotel renowned for its blend of historic charm and modern sophistication. Rooted deeply in the rich heritage of New Orleans, this hotel is named after Andrew Higgins, a visionary entrepreneur whose designs and production of over 20,000 boats played a crucial role during World War II. Situated conveniently across from The National WWII Museum, The Higgins Hotel offers guests a unique cultural experience, reflected in its era-inspired design, upscale amenities, and vibrant atmosphere.
The property boasts 230 guest rooms and specialty suites designed... Show More
The property boasts 230 guest rooms and specialty suites designed... Show More
Job Requirements
- High school diploma or equivalent
- 6+ months front desk experience
- previous experience in night audit or similar role preferred
- strong attention to detail
- proficiency in property management systems
- excellent communication skills
- ability to work independently
- leadership and team motivation skills
- problem-solving abilities
Job Qualifications
- High school diploma or equivalent
- additional education in accounting or hospitality is a plus
- 6+ months front desk experience
- previous experience in a night audit role or similar position is preferred
- strong attention to detail and excellent mathematical skills
- proficiency in hotel property management systems and accounting software
- excellent communication and interpersonal skills
- ability to work independently and make informed decisions
- leadership abilities and the ability to motivate and inspire a team
- strong problem-solving and decision-making skills
Job Duties
- Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports
- conduct night audit procedures including balancing accounts, verifying charges, and reconciling discrepancies
- handle guest inquiries, requests, and complaints in a professional and timely manner
- monitor and ensure adherence to hotel policies and procedures during the night shift
- collaborate with other departments such as housekeeping and security to ensure smooth operations during the night
- provide exceptional guest service, anticipating needs and exceeding expectations
- train and mentor night audit team members, providing guidance and support
- assist in the implementation of new processes and technologies to enhance efficiency and accuracy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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