Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
401K Investment
Referral Bonus
Associate Development Plan Opportunities
internal promotion opportunities
Medical insurance
Dental Insurance
Vision Insurance
voluntary benefits
Flexible spending account
Health savings account
Associate Travel Program Discounts
Job Description
Courtyard by Marriott Port St Lucie is a premier hotel located in Port St Lucie, Florida, known for its commitment to providing exceptional hospitality services. As part of the globally recognized Marriott brand, this establishment combines comfort, quality, and convenience to deliver an outstanding guest experience. The hotel caters to both business and leisure travelers, offering well-appointed rooms, modern amenities, and a welcoming environment. It is an ideal destination for guests who appreciate attentive service and a friendly atmosphere. The hotel is part of Marriott International's extensive portfolio, which is renowned for fostering a positive and career-oriented workplace culture, promising... Show More
Job Requirements
- High school diploma or equivalent
- ability to perform Manager On Duty responsibilities
- excellent math and reasoning skills
- ability to organize work and use independent judgment
- ability to deal with intoxicated guests
- physical ability to stand, speak, hear, read, write, carry 30-40 lbs, walk, lift, reach overhead, push, pull, bend and walk stairs
- weekend and holiday availability
Job Qualifications
- High school diploma or equivalent
- preferred audit experience
- excellent math skills
- good reasoning skills
- ability to use independent judgment
- strong customer service skills
- ability to deal with intoxicated guests
- positive attitude
- honesty
- dependability
Job Duties
- Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates
- prepares for group check in and out and VIP arrivals
- becomes informed of events and functions in the hotel during the shift
- checks guests out of the hotel
- processes customer payments according to established policies and procedures
- responds to guest requests promptly
- promotes hotel services, facilities and outlets
- provides guests with information such as local attractions and directions to increase guest satisfaction
- resolves minor guest complaints to the satisfaction of the customer
- informs supervisor of major problems, complaints, disturbances or unhappy guests
- books guest reservations or coordinates with reservation center
- handles departmental accounting of moneys, receipts, guest accounts and other forms of credit
- posts all charges
- completes cashier's report, prepares deposit and counts cashier bank
- issues, controls and releases guest safe-deposit boxes
- reconciles point of sale areas of banquets, lounge, and the restaurant and all cash, credit card and related sales activity
- reconcile room rates charged
- reconcile all revenues to Property Management System
- performs night audit functions in Property Management System
Job Qualifications
Experience
No experience required
Job Location
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