Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Work Life Balance
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience transforming lifestyle hotels across the United States, from the islands of Hawaii to the tip of Florida. The company is widely recognized for its diverse portfolio and innovative approach to hospitality, blending the art of storytelling, adventure, technology, and community leadership to create memorable experiences for guests and meaningful career paths for its employees. Springboard Hospitality prides itself on fostering an intentional culture that nurtures, trains, and empowers the leaders of the hospitality industry, ensuring a high level of service and guest satisfaction while encouraging... Show More
Job Requirements
- High school diploma or equivalent
- Experience with hotel front desk or night auditor duties preferred
- Familiarity with Opera or similar hotel management software
- Ability to work overnight shifts including weekends and holidays
- Strong customer service orientation
- Effective communication skills
- Ability to maintain confidentiality and handle financial transactions securely
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or night audit role preferred
- Proficiency with hotel management software, particularly Opera
- Strong communication and interpersonal skills
- Ability to multitask and handle guest inquiries efficiently
- Detail-oriented with excellent organizational skills
- Problem-solving skills to resolve guest complaints effectively
Job Duties
- Register guests and maintain accurate reservation records
- Process guest check-in and check-out procedures
- Provide excellent guest service and promptly respond to guest needs and complaints
- Maintain guest history files and document requests or issues
- Manage assigned bank and secure contracted monies
- Communicate with other shifts to coordinate guest service continuity
- Prepare and process end-of-day reports and financial reconciliations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
A simple hiring platform for hospitality businesses.
You may be also interested in: