Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.50
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Training and development opportunities
Employee Discounts
Retirement plan options
Job Description
Azul Hospitality is a well-established hospitality company recognized for its commitment to excellence in guest services and operational efficiency. The company operates a portfolio of hotels that emphasize delivering outstanding guest experiences through professional and courteous staff who are dedicated to maintaining high standards of service, cleanliness, and guest satisfaction. As a reputable hotel management firm, Azul Hospitality focuses on quality, safety, and comfort to ensure its guests enjoy a memorable stay. The company fosters a culture of continuous improvement, safety awareness, and employee development, ensuring that both guests and staff have rewarding and supportive experiences within its properties.
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Job Requirements
- High school diploma or equivalent
- experience in hospitality preferred
- experience in front desk or customer service roles preferred
- accounting experience preferred
- ability to stand and move for up to four hours continuously
- ability to lift up to 45 lbs and push/pull carts up to 250 lbs
- good communication skills
- basic computer knowledge
- ability to work varied schedules including night shifts
- adherence to grooming standards
- regular attendance and punctuality
- ability to follow safety and security procedures
- ability to operate office equipment like computers, printers, multi-line phones, and fax machines
- ability to work in a fast-paced environment
- physical dexterity and stamina
Job Qualifications
- High school diploma or equivalent
- experience in hospitality preferred
- experience in front desk or customer service roles preferred
- accounting experience preferred
- good communication skills both verbal and written
- proficiency with Windows OS, MS Office, PMS, PBX, key systems, and POS
- excellent leadership and customer relations skills
- strong detail orientation and organizational skills
- basic computer and computational abilities
- ability to handle guest interactions with patience and diplomacy
- self-driven and able to work independently
- strong analytical and issue resolution skills
Job Duties
- Act as the manager on duty during night-time hours
- greet and welcome guests upon arrival and handle registration and checkout
- accept and process payments including cash, checks, and credit transactions
- maintain a house bank, balance cash drawer, and make accurate deposits
- acknowledge rewards members and returning guests
- manage guest bookings and up-selling opportunities
- perform daily audit procedures and complete detailed financial and operational reports
- prepare the front office for the morning shift
- maintain nightly reports to inform management of overnight activities
- operate PBX and handle communications
- ensure timely and proper wake-up calls to guests
- assist and direct guests or emergency personnel as needed
- post charges such as room, food, liquor, or telephone
- make reservations for restaurants, transportation, or entertainment
- review arrival reports and ensure proper room assignments and billing
- attend scheduled trainings and meetings
- ensure awareness of promotions, VIPs, events, and special requests
- practice safe work habits and adhere to privacy and security policies
- answer guest inquiries about hotel policies and local attractions
- maintain lobby cleanliness and organization
- assist with mail, packages, and guest items
- perform other duties as assigned by management
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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