Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.75
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Azul Hospitality is a distinguished hotel management company renowned for its dedication to delivering exceptional guest experiences through operational excellence and attentive customer service. With a portfolio of upscale hotels located in prime destinations, Azul Hospitality focuses on providing a welcoming atmosphere, well-maintained facilities, and superior service to its guests. The company emphasizes professionalism, integrity, and continual improvement in all aspects of its operations, supporting both its employees and guests to ensure a successful hospitality experience.
This position offers a unique opportunity to become an integral part of the hotel front desk operations as a Night Auditor. The rol... Show More
This position offers a unique opportunity to become an integral part of the hotel front desk operations as a Night Auditor. The rol... Show More
Job Requirements
- High school diploma or equivalent
- experience in hospitality preferred
- experience in front desk or customer service role preferred
- accounting experience preferred
- ability to speak read write and understand the primary workplace language
- good communication skills
- basic computer and computational skills
- ability to stand for extended periods
- ability to lift up to 45 lbs
- ability to push and pull equipment weighing up to 250 lbs
- must maintain a neat and well-groomed appearance
- regular attendance and punctuality required
- compliance with company safety and security policies
Job Qualifications
- High school diploma or equivalent
- experience in the hospitality industry preferred
- experience in front desk or customer service role preferred
- accounting experience preferred
- good communication skills
- basic computer skills
- knowledge of math and computer programs
- leadership and customer relations skills
- detail oriented with organizational skills
- ability to deal with difficult customers calmly
- knowledgeable about Windows OS, MS Office, PMS, PBX, key system, POS
- self-driven and able to work independently
- strong issue resolution and analytical skills
Job Duties
- Act as the manager on duty during nighttime hours
- greet and welcome guests upon arrival
- perform guest registration and checkout procedures
- accept payment for guests accounts and maintain a house bank
- handle cash and credit transactions accurately
- acknowledge rewards members and returning guests
- take and manage guest bookings and upsell hotel services
- perform all daily audit procedures and complete required reports
- balance all cash receipts and make deposits
- prepare the front office for morning shift and reset business
- maintain nightly reports and communicate overnight activities
- operate PBX and manage wake up calls
- assist guests and emergency personnel as necessary
- post charges and make reservations for guests
- review arrival reports and ensure room assignments
- attend training and meetings
- ensure compliance with safety, privacy, and security protocols
- maintain knowledge of hotel services and local attractions
- assist with mail and guest items
- perform all other duties assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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