Night Audit ("Auditor/a de Turno Nocturno")

El Monte, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Career advancement opportunities

Job Description

Azul Hospitality is a respected company within the hospitality industry known for delivering exceptional guest services and operating a portfolio of high-quality hotels. Committed to excellence in hospitality, Azul Hospitality emphasizes staff professionalism, customer satisfaction, and operational efficiency to maintain its outstanding reputation. This company fosters a welcoming and supportive work environment where employees are encouraged to grow their skills and advance their careers. As a leader in the hospitality sector, Azul Hospitality continually adapts to meet market demands, providing guests with memorable experiences through attentive service and well-maintained facilities.

We are currently seeking a dedicated and detail-oriented Nig... Show More

Job Requirements

High school diploma or equivalent
previous experience in hospitality or customer service preferred
ability to stand for up to four hours
ability to lift up to 45 lbs
ability to push and pull carts up to 250 lbs
ability to perform repetitive motions including bending stooping squatting and stretching
good vision and hearing acuity
ability to operate office equipment including computers printers adding machines phones fax machines photocopiers and dollies
strong communication skills
must maintain a neat clean and well-groomed appearance
regular attendance and punctuality required
willingness to work varying schedules to meet hotel business needs
comply with all company safety and security policies and procedures

Job Qualifications

High school diploma or equivalent
experience in hospitality preferred
experience in front desk or customer service preferred
accounting experience preferred
good communication skills verbal writing and electronic
strong leadership capability and customer relations skills
detail oriented with outstanding organizational and communication skills
basic computer skills including Windows OS MS Office PMS PBX key system and POS
computational ability
ability to handle conflict with patience tact and diplomacy
self-driven able to work independently
excellent issue resolution and analytical skills
able to speak read write and understand the primary language used in the workplace

Job Duties

Act as the manager on duty during night-time hours
greet and welcome guests upon arrival
perform guest registration and check out procedures
accept payment for guests accounts at registration and checkout
maintain a house bank and make daily deposits and accurate reports of receipts
cash checks and exchange currency for guests
accurately handle cash transactions and balance a cash drawer
acknowledge rewards members and returning guests
take and manage guest bookings and upselling opportunities
handle cash and credit transactions
address guest inquiries and requests courteously and professionally
perform all audit procedures daily according to hotel standards
complete daily reports including financial, food and beverage, rooms, and pace reports
balance all cash receipts and make deposits
prepare the front office for the morning shift and reset day’s business
maintain nightly reports on overnight activities and incidents
operate PBX system during audit shift
transmit and receive messages via telephone, fax, and switchboard
ensure wake up calls are made timely using guest names
assist and direct hotel guests and emergency personnel in emergencies
post charges for room, food, liquor, or telephone
make restaurant, transportation, or entertainment reservations
review arrival reports and ensure special requests and VIPs are handled correctly
attend scheduled training and meetings
maintain awareness of promotions, VIP arrivals, group conferences, special requests, and shuttles
practice safe work habits and ensure safety compliance
uphold privacy, security protocols, and company procedures
answer inquiries about hotel policies, services, and local attractions
maintain extensive knowledge of hotel services and city attractions
maintain lobby cleanliness and organization
assist in booking reservations
handle mail, packages, facsimiles, and guest items
perform other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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