Night Audit

Rochester, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.25 - $20.25

Work Schedule

Weekend Shifts

Night Shifts

Benefits

competitive pay

Overnight Shift Differential

Hilton team member travel discounts

team-focused environment

Job Description

Titan AMG is a distinguished hospitality company dedicated to transforming spaces into safe, welcoming environments where guests can experience memorable hospitality. Known for valuing teamwork, respect, integrity, and customer focus, Titan AMG emphasizes human sustainability, responsibility, and celebrates diversity among team members, guests, tenants, and communities. The company fosters a culture of openness, professionalism, and continuous growth with a focus on both environmental sustainability and social responsibility while maintaining strong profitability. Employing a customer-centric approach, Titan AMG ensures every guest and tenant feels valued and cared for, with a commitment to confidentiality and exceptional service. This philosophy extends throughout the... Show More

Job Requirements

Availability to work weekends, holidays, and overnight shifts consistently
Proven track record of reliability and ability to work independently overnight

Job Qualifications

Previous hotel front desk or night audit experience preferred
Experience with Hilton systems (PEP and OnQ) strongly preferred
Strong communication skills and a calm, solution-oriented demeanor
Professional appearance and conduct
Ability to perform basic math and reconcile financial records accurately

Job Duties

Provide exceptional guest service through warm welcomes, efficient check-ins/check-outs, and personalized attention
Audit and balance hotel accounts including room revenue, direct bills, credit cards, and incidentals
Prepare daily financial reports and ensure all postings are accurate and compliant
Act as Manager on Duty, responding to guest requests, incidents, or emergencies with professionalism
Communicate effectively with other departments to resolve issues and ensure a smooth handoff to morning teams
Maintain lobby cleanliness, security protocols, and a professional front desk atmosphere
Respond to guest inquiries about the hotel, local attractions, dining, and transportation
Utilize Hilton's OnQ reservation system and PEP platform to manage bookings and ensure data integrity
Ensure guest privacy and hotel confidentiality policies are always upheld

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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