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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a prominent leader in the extended stay hotel industry, known for its commitment to providing guests with a comfortable, high-quality lodging experience. Operating across 20 states, HomeTowne Studios has established itself as a trusted brand among travelers seeking longer-term accommodations that blend the conveniences of home with top-notch hotel services. Since the renovation of properties in 2018, the company has continuously invested in enhancing both the physical environment of its hotels and the overall experience for guests and employees alike. This ongoing dedication to excellence has made HomeTowne Studios not only a preferred choice for... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
- Prior hospitality experience preferred
Job Qualifications
- High school diploma preferred or equivalent experience
- Prior hospitality experience preferred
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Duties
- Conduct courtesy calls with-in 30 minutes after guest check-in
- Assists guests with request and/or complaints after regular office hours
- May handle check-ins/check-outs and make guestroom keys for lost/lockouts
- Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry
- Clean, dry and fold linen, blankets, bedspreads, etc
- Provides courtesy patrol in lobby and front entrance area
- Ensures exceptional customer service to all guests while maintain guest privacy and safety
- May compute bill, collect payments, and make changes for guests, post charges to Property Management system
- Complete department checklists and reports for relevant shifts
- Maintain a neat, clean, and well-groomed appearance
- Performs other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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