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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a prominent management company specializing in extended stay hotels across 20 states. Known for maintaining high standards in guest experience and employee satisfaction, HomeTowne Studios prides itself on quality, comfort, and service. Since renovating properties in 2018, HomeTowne Studios continues to enhance both the physical environment and operational procedures to ensure their hotels remain top choices for guests seeking extended stays. Their commitment to excellence extends beyond their guests to include their employees, striving to be an employer of choice in the hospitality industry.
We are currently seeking a Night Attendant to join our de... Show More
We are currently seeking a Night Attendant to join our de... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year customer service experience
- Basic knowledge of office skills such as math, cash handling, and computer literacy
- Proficient in English communication both verbal and written
- Ability to work night shifts
- Ability to maintain professional appearance and conduct
- Prior hospitality experience is a plus but not mandatory
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic office skills including math, cash handling, and computer skills
- Basic English communication skills both verbal and written
- Prior hospitality experience preferred
Job Duties
- Conduct courtesy calls within 30 minutes after guest check-in
- Assist guests with requests and complaints after regular office hours
- Handle check-ins/check-outs and make guestroom keys for lost/lockouts
- Maintain cleanliness and organization of laundry rooms and guest laundry
- Clean, dry, and fold linen, blankets, bedspreads, etc
- Provide courtesy patrol in lobby and front entrance area
- Ensure exceptional customer service to all guests while maintaining guest privacy and safety
- Compute bill, collect payments, and make changes for guests
- Post charges to Property Management system
- Complete department checklists and reports for relevant shifts
- Maintain a neat, clean, and well-groomed appearance
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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