Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401K Plan with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a renowned management company specializing in providing quality extended stay hotel experiences across 20 different states. The brand is known for its commitment to both its guests and employees, continually striving to enhance the lodging environment and workplace, ensuring that every stay is comfortable and every employee feels valued. Renowned for its renovation efforts in 2018, HomeTowne Studios has elevated its property standards, focusing heavily on leadership in the extended stay hotel market. The company is proud not only of its high-quality accommodations and guest satisfaction ratings but also its strong reputation as an employer... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic office skills including math, cash handling, and computer skills
- Basic English communication skills both verbal and written
- Prior hospitality experience preferred
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills including math, cash handling, and computer skills
- Basic English communication skills both verbal and written
- Prior hospitality experience preferred
Job Duties
- Conduct courtesy calls within 30 minutes after guest check-in
- Assists guests with requests and or complaints after regular office hours
- May handle check-ins/check-outs and make guestroom keys for lost/lockouts
- Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry
- Clean, dry and fold linen, blankets, bedspreads, etc
- Provides courtesy patrol in lobby and front entrance area
- Ensures exceptional customer service to all guests while maintaining guest privacy and safety
- May compute bill, collect payments, and make changes for guests, post charges to Property Management system
- Complete department checklists and reports for relevant shifts
- Maintain a neat, clean, and well-groomed appearance
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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