Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Up to $15.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k
Job Description
HomeTowne Studios by RedRoof is a distinguished extended stay hotel brand renowned for providing high-quality accommodations and exceptional guest experiences. As a management company that operates hotels across 20 different states, HomeTowne Studios emphasizes continual improvements in property quality, guest satisfaction, and employee work environments. Their properties underwent significant renovations in 2018, with ongoing efforts to maintain and enhance both guest and employee experiences. HomeTowne Studios strives to be an employer of choice by fostering a work culture that values its employees as much as it values its guests. The company offers competitive wages, comprehensive benefits, and career growth opportunities... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- must have basic office skills (math, cash handling, computer skills, etc)
- basic English communication (verbal and written) skills required
- prior hospitality experience preferred
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- must have basic office skills (math, cash handling, computer skills, etc)
- basic English communication (verbal and written) skills required
- prior hospitality experience preferred
Job Duties
- Conduct courtesy calls with-in 30 minutes after guest check-in
- assists guests with request and/or complaints after regular office hours
- may handle check-ins/check-outs and make guestroom keys for lost/lockouts
- assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry
- clean, dry and fold linen, blankets, bedspreads, etc
- provides courtesy patrol in lobby and front entrance area
- ensures exceptional customer service to all guests while maintain guest privacy and safety
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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