Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a respected management company specializing in providing quality extended stay hotel experiences. Operating across 20 different states, HomeTowne Studios has built a strong reputation for maintaining well-managed properties that prioritize guest comfort and satisfaction. The company’s commitment to continuous improvement is evident through the 2018 renovations of its properties and ongoing efforts to upgrade both guest and employee experiences. By focusing on property enhancements and effective training techniques, HomeTowne Studios has positioned itself as a leader in the extended stay hotel industry.
The company values its employees and strives to be an employer of choice... Show More
The company values its employees and strives to be an employer of choice... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- one year in previous customer service position
- must have basic office skills including math, cash handling, and computer skills
- basic English communication skills verbal and written
- prior hospitality experience preferred
Job Qualifications
- High school diploma preferred or equivalent experience
- one year in previous customer service position
- basic office skills including math, cash handling, and computer skills
- basic English communication skills both verbal and written
- hospitality experience preferred
Job Duties
- Conduct courtesy calls within 30 minutes after guest check-in
- assist guests with requests and complaints after regular office hours
- handle check-ins and check-outs and make guestroom keys for lost or lockouts
- assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry
- clean, dry, and fold linen, blankets, and bedspreads
- provide courtesy patrol in lobby and front entrance area
- ensure exceptional customer service while maintaining guest privacy and safety
- compute bill, collect payments, and make changes for guests, post charges to Property Management system
- complete department checklists and reports for relevant shifts
- maintain a neat, clean, and well-groomed appearance
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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