NHG Manager in Training Program, NGIS
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,737.00 - $55,378.00
Work Schedule
Flexible
Benefits
Federal healthcare
Dental Insurance
Vision Insurance
401(k)
Pension Plan
Paid Time Off
Tuition Reimbursement
Continuity programs for military spouses
Pet insurance
Paid relocation
Tax free shopping
Job Description
The Navy Exchange Service Command (NEXCOM) is a renowned federal organization dedicated to providing a wide range of retail and hospitality services primarily to military personnel and their families. Operating various establishments including Navy Gateway Inns & Suites and Navy Lodges, NEXCOM is committed to delivering world-class services that support the readiness and quality of life for service members. Located in Virginia Beach, Virginia, the NGIS Dam Neck facility plays a crucial role in the hospitality segment of this organization, offering accommodations and amenities tailored to the unique needs of the military community. NEXCOM is celebrated not only for the... Show More
Job Requirements
- Must have a two or four-year bachelor’s degree in Hospitality or Hotel/Motel Management or Business Administration
- OR minimum of one year experience in supervisory or management role in hospitality or similar accommodations
- Equivalent combination of education and experience acceptable
- Must be willing to relocate upon completion of the MIT program as needed
- Must be able to travel as required for training
- Strong communication and leadership skills
- Proficient with hospitality management software and operational systems
- Ability to lead and motivate teams
- Detail-oriented with strong problem-solving skills
- Commitment to maintaining high guest satisfaction and operational standards
Job Qualifications
- A two or four-year bachelors degree in Hospitality or Hotel/Motel Management or Business Administration
- OR a minimum of one year experience working in a supervisory or management position in a Hotel, Motel or similar facilities such as residential, resort, Airbnb, timeshare, vacation rental, serviced apartments
- Equivalent combination of education and experience that provided professional Hotel/Motel Management knowledge
- Current or former Federal Government Retail management experience may be considered in lieu of hospitality experience
Job Duties
- Completes training and operational duties at assigned NHG lodging operation to include Navy Gateway Inns & Suites and Navy Lodges
- Learns all aspects of hospitality operations by job shadowing and hands on training in all departments and positions
- Completes tasks by learning and utilizing systems, tools and software that apply
- Prepares and submits periodic MIT progress reports to the Training Manager
- Serves as the Manager on Duty as assigned
- Conducts inspections of guest rooms, common areas, work areas, and storage areas to ensure NHG standards are met
- Identifies deficiencies and implements appropriate corrective measures
- Follows up to ensure deficiencies are corrected
- Responsible for implementing NHG policies and procedures as established
- Provides adequate staffing for all areas of responsibilities
- Evaluates the work performance of subordinate personnel
- Reports deficiencies or concerns to the General Manager
- Works with department supervisors to plan, conduct and record required training
- Assists subordinates in resolving job related issues and personnel problems
- Communicates with and motivates associates
- Reviews and evaluates various operating reports and statistical data to complete required management reports
- Assists the General Manager in gathering and evaluating data to prepare and administer the annual operating budget in conjunction with NHG
- May represent the General Manager in meetings with or in the absence of the General Manager
- Maintains liaison with NEXCOM and other activities, vendors and suppliers to ensure adequate levels of services and supplies
- Monitors guest satisfaction and resolves guest complaints
- Ensures proper control of operational records and files
- Ensures compliance with all safety, fire and sanitation regulations for the safety of guests and associates
- Performs other related duties as assigned
- Relocation based on company needs will be necessary at completion of the MIT program
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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