NHG Manager in Training Program, NGIS
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Relocation assistance
Job Description
NGIS Hawaii is a prominent organization specializing in hospitality services, particularly dedicated to supporting military personnel and their families. Located in Pearl Harbor, Hawaii, this establishment provides lodging solutions that embody comfort, convenience, and high standards of service. NGIS Hawaii operates various hospitality facilities including Navy Lodge, Navy Gateway Inns & Suites, Navy Inn, and Navy Inn Crew Stay, tailored to meet the unique needs of its clientele. The organization is committed to delivering exceptional guest experiences through comprehensive management training and operational excellence. This position is within the structure of the NEXCOM Hospitality Group (NHG), an entity recognized for... Show More
Job Requirements
- Bachelor's degree in hospitality, hotel/motel management, business administration, or equivalent experience
- Minimum of one year experience in supervisory or management roles within hospitality or related facilities
- Ability to travel as required for training assignments
- Strong leadership and operational skills
- Proficiency with hospitality systems, tools, and software
- Excellent communication and interpersonal skills
- Willingness to relocate based on company needs after training completion
- Ability to work full-time (35+ hours per week)
- Compliance with safety, fire, and sanitation regulations
- Capacity to handle emergency situations and maintain operations
Job Qualifications
- A two or four-year bachelor's degree in Hospitality or Hotel/Motel Management or Business Administration
- Or a minimum of one year experience in a supervisory or management position in a hotel, motel or similar facility such as residential, resort, Airbnb, timeshare, vacation rental, serviced apartments
- Equivalent combination of education and experience providing professional Hotel/Motel Management knowledge
- Current or former Federal Government retail management experience may be considered in lieu of hospitality experience
Job Duties
- Completes training and operational duties at assigned NHG lodging operations including Navy Lodge, Navy Gateway Inns & Suites, Navy Inn and Navy Inn Crew Stay
- May be assigned training at other geographical locations requiring travel
- Learns all aspects of hospitality operations by job shadowing and hands-on training in all departments and positions
- Completes tasks by learning and utilizing systems, tools and software, as applicable
- Prepares and submits periodic MIT progress reports to all members of the Training Network
- Develops and maintains an Individual Development Plan (IDP) in collaboration with the Training Sponsor and/or Training Coach outlining goals, milestones and actions to track progress
- Serves as the Manager on Duty, as assigned
- Conducts inspections of guest rooms, common areas, work areas and storage areas to ensure NHG standards are met
- Identifies deficiencies and implements appropriate corrective measures
- Follows up to ensure deficiencies are corrected
- Implements all NHG policies and procedures
- Ensures adequate staffing for all areas of responsibilities
- Evaluates work performance of subordinate associates and reports deficiencies or concerns to the General Manager
- Works with department supervisors to plan, conduct and record required training
- Assists associates in resolving job-related issues and workplace conflicts
- Reviews and analyzes operating reports and statistical data to complete required management reports
- Assists the General Manager in preparing and administering the annual operating budget
- May represent NHG in meetings in the absence of the General Manager
- Maintains liaison with NEXCOM and other activities, vendors and suppliers
- Monitors guest satisfaction and resolves guest complaints
- Ensures proper control of operational records and files
- Ensures compliance with all safety, fire and sanitation regulations
- May be required to complete certifications
- May maintain operations during inclement weather or emergencies
- Relocation after program completion
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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