Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Salary
Rate:
Range $40,200.00 - $56,600.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Guest Services, Inc. is a distinguished hospitality management company established in 1917, recognized as the premier National Park Service concessionaire in the United States. The company has built a solid reputation by delivering exceptional services across an extensive array of client sites. These include luxury residential communities, high-end hotels, resorts, government and corporate dining facilities, full-service restaurants, state and national parks, outdoor recreation zones, boathouses, marinas, museums, conference centers, senior living residences, healthcare systems, academic dining facilities, and specialty retail shops. Known for prioritizing quality and customer satisfaction, Guest Services embodies a commitment to diversity, equity, and inclusion, fostering an... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferred
- proficiency in ice skating
- ability to lift, carry, and push up to 50 lbs occasionally
- ability to withstand cold weather
- ability to stand or sit for long periods
- strong communication skills in English
- physical presence at the job site is essential
- ability to move constantly within a changing environment
Job Qualifications
- High school diploma or equivalent
- customer service experience preferred
- basic math skills
- demonstrated ability to interact with a wide variety of people
- ability to organize and coordinate multiple priorities
- ability to learn and develop new skills
- effective problem solving
- proficiency in ice skating
Job Duties
- Maintain control of the ice and ensure all guests follow safety instructions, flow of skaters, and rules
- Assist guests with transporting and storing recreation equipment
- Answer questions regarding skate activities, directions, concerns, or preferences
- Assist guests with any First Aid or emergencies on the ice or surrounding area
- Keep records of all guest recreation equipment and maintain the log book
- Ensure a clean and safe area for guests following established procedures
- Resolve minor guest concerns
- Perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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