Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,800.00 - $64,500.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
Annual bonus
Medical insurance
Dental Insurance
Vision Insurance
Profit sharing
401K with company match
Tuition Reimbursement
Paid vacation
Paid personal time
Paid sick time
Paid holidays
Free admission
employee discount
Admission discounts at Herschend properties
Job Description
Newport Aquarium, a leading attraction in the theme park and aquarium industry, is renowned for offering immersive and engaging experiences that connect guests with marine life. As part of Herschend Family Entertainment, a company known for its commitment to quality and guest experience, Newport Aquarium maintains a strong focus on innovation, education, and family-friendly entertainment. The aquarium creates a unique environment where guests can enjoy hands-on exhibits, seasonal events, and high-quality amenities, positioning itself as a premier destination for tourists and locals alike.
We are seeking a dedicated and experienced Food and Beverage Manager to join our leadership te... Show More
We are seeking a dedicated and experienced Food and Beverage Manager to join our leadership te... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 5 plus years leadership experience in related industry
- ServSafe Food Certification or willingness to obtain
- Ability to represent the aquarium professionally
- Strong communication and interpersonal skills
- Ability to develop training programs and train employees
- Experience managing labor costs and food waste
- Availability to work flexible hours including weekends and holidays
- Successful completion of pre-employment background check
- Ability to stand bend crouch push and pull for extended periods
- Ability to lift up to 20 pounds regularly
Job Qualifications
- 5 plus years of progressive leadership experience in theme park attraction concession tourism hospitality or entertainment industry preferred
- Experience operating food and beverage operations and teams
- ServSafe Food Certification and TIPS training or ability to obtain certification
- Strong knowledge of food safety standards cleanliness procurement presentation production and food service operations
- Ability to professionally represent the aquarium
- Skilled in developing training programs and training staff
- Proficient in cost control labor efficiency and minimizing food waste
- Demonstrated guest service retail and sales skills including program development management budgeting and quality service commitment
- Proven leadership skills with experience mentoring and coaching staff
- Self-starter with planning organization priority setting and problem solving abilities
- Ability to work days evenings weekdays weekends and holidays as needed
- Ability to read and manage sales plans and financial statements
- Ability to work independently and collaboratively
Job Duties
- Coach and lead the food and beverage team by example creating a collaborative and respectful environment
- Collaborate on Newport Aquarium business strategy and planning annually and ongoing
- Role model company culture with all stakeholders and maintain high team standards
- Reflect the aquarium culture to guests partners direct reports peers and support center
- Establish goals objectives and procedures for food and beverage units including product knowledge training coaching and team development
- Manage profit and loss responsibilities for all food and beverage revenue and expenses
- Create and reinforce sales culture ensuring highest standard of customer service and sales potential maximization
- Lead departmental planning and budgeting activities
- Participate in design and planning of food facilities and revenue programs to maximize profit
- Ensure exceptional customer service consistent with brand positioning and efficient guest recovery
- Coordinate guest service programs integrating marketing and sales efforts
- Manage and maintain budgeted labor and food costs through scheduling and best practices
- Monitor weekly cost of sales focusing on purchasing inventory and waste control
- Review and approve staffing schedules ensuring efficient coverage
- Maintain cleanliness and sanitation standards as measured by third party audits and authorities
- Communicate expectations and conduct staff evaluations providing performance feedback
- Ensure weekly inventories completion and submission
- Oversee development and implementation of standard operating procedures
- Hire retain and develop effective food and beverage management team
- Comply with safety and security policies ensuring safety standards
- Undertake special assignments from the Revenue Director
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: