Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,800.00 - $71,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
paid personal leave
Paid holidays
Paid vacation
Profit sharing
401k plan with company match
Complimentary general admission tickets
Employee Discounts
Training and Development
Job Description
Newport Aquarium, a premier destination located in Newport, Kentucky, is owned and operated by Herschend Family Entertainment, a leader in themed entertainment and hospitality. Renowned for its immersive aquatic exhibits, interactive animal encounters, and commitment to education, the Aquarium offers guests an unforgettable experience that combines fun, learning, and conservation. As part of a portfolio that includes other world-class attractions, Newport Aquarium prioritizes guest satisfaction, safety, and continuous improvement, making it a vibrant workplace dedicated to creating memories worth repeating.
This event coordinator role at Newport Aquarium centers on facilitating seamless event execution within unique aquatic-themed spaces such as ... Show More
This event coordinator role at Newport Aquarium centers on facilitating seamless event execution within unique aquatic-themed spaces such as ... Show More
Job Requirements
- Successful completion of pre-employment background check
- No history of allergy related to animals or plants
- Ability to remain on feet for long periods of time, climb stairs, bend and stoop
- Physical strength including the ability to lift up to 50 pounds
Job Qualifications
- Minimum of high school diploma
- 2-3 years of event coordination experience
- Proficiency in Microsoft Outlook, Word, and Excel
- Ability to read, write and speak the English language
- Must be detail-oriented and proficient in time management
- Ability to interpret written, oral, diagram, or schedule instructions
- Good interpersonal skills and willingness to collaborate with multiple departments
- Ability to work a flexible schedule including weekends, evenings and/or holidays
- Ability to perform in a fast-paced job and remain courteous, friendly and helpful to guests and team members
- Ability to think clearly and react quickly and calmly to changes and/or emergency situations
- Willingness to take direction and coaching to improve skills and enhance the guest experience
- Demonstrated ability to work as part of a team as well as individually with minimal supervision
- Must handle confidential information responsibly
Job Duties
- Plan event logistics with client including floorplan, set-up, vendor logistics, audio visual needs and event timeline
- Act as the on-site contact and coordinator during events
- Maintain schedule and fulfill training requirements for Event Assistants
- Oversee Aquarium staff during events and provide direction and coaching as necessary
- Communicate and maintain relationships with internal departments, caterers and other vendors
- Up sell in-house enhancements including linens, lighting, animal encounters
- Submit weekly/monthly reports to the General Manager on event revenues
- Work a variety of wedding shows both off-site and at Newport Aquarium with Event Sales Manager
- Maintain internal event calendar and hold a weekly event meeting with Operations Team
- Act as the owner of the event spaces (Riverside Room and Reef Room) and work with internal partners to ensure the spaces are maintained appropriately
- Manage ballroom set-up and organization of storage areas, including event supply inventory
- Perform Aquarium tours for groups and other interested guests when Sales Managers are not available
- Learn, operate, program, and troubleshoot Audio/Visual equipment and interactive equipment
- Handle comments, complaints, and suggestions regarding policy and procedure from guests and team members
- Support Sales Department with daily activities and additional projects as assigned by the General Sales Manager
- Perform Herschend Enterprise's Core Values and Newport Aquarium Guest Service Accountabilities, Policies and Procedures, and Safety Protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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