Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Training and Development
Job Description
H-E-B is a highly regarded retail grocery chain known for its commitment to customer service and quality products. It is a company deeply rooted in community values and employee ownership, often recognized as one of the leading omnichannel retail companies in the United States. H-E-B prides itself on creating a supportive and inclusive environment where people come first, both for customers and employees. With a strong emphasis on innovation and growth, H-E-B offers employees not just jobs, but careers filled with opportunities for personal and professional growth. The company operates a variety of departments ranging from bakery and deli to... Show More
Job Requirements
- Minimum age 18
- High school diploma or equivalent
- One or more years of experience
- Completion of food safety and sanitation training and training on equipment operation, cleaning and maintenance
- Knowledge of computer systems and equipment like PC, symbol, scales, label machine
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- Ability to function in a fast-paced retail environment
- Ability to work with customers attentively
- Ability to perform department-specific physical tasks such as lifting heavy weights up to 55 lbs, frequent standing, walking, bending, reaching, and other physical activities
Job Qualifications
- High school diploma or equivalent
- One or more years of experience
- Completion of food safety and sanitation training
- Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- Ability to function in a fast-paced retail environment with detailed and precise tasks
- Ability to work independently with minimal supervision
Job Duties
- Proactively provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products
- assists them with selections
- Works independently with minimal supervision
- Applies expertise and experience to prepare, package, and merchandise fresh product effectively
- focuses on inspecting for quality
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas as needed (e.g., more difficult set-up and clean-up
- operation of Tortilleria)
- Uses advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
- Cleans and sanitizes display cases
- Operates and maintains all/more complex equipment properly
- Complies with H-E-B food safety and sanitation standards
- Complies with department/store operating procedures
- Records production and shrink to aid in production planning (Bakery)
- Assists in technical areas as needed (baking, frying, decorating - Bakery)
- Culls bakery products for poor quality and expiration dates
- Ensures service counter customers are greeted and taken care of in a timely manner (Deli)
- Manages make ready application for e-Commerce orders (Deli)
- Uses fresh production planner and completes inventory processes (Deli)
- Assists in training other partners
- Ensures catering orders are ready for customer pickup (Deli)
- Communicates product inventory concerns to lead or manager
- Provides product demos and education
- Ensures sanitation and maintenance of deli slicers
- Serves and packages products at customer's request (Prepared foods)
- Educates customers on preparation/reheating instructions
- Prepackages condiments for prepared food items
- Cuts, slices, dices, chops food in preparation for chef
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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