Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
MMC (Middle Tennessee Medical Center) is a leading healthcare institution dedicated to improving community health in Middle Tennessee through high-quality, accessible, and cost-effective medical and surgical care. With a strong vision to promote wellness, facilitate accurate diagnosis, and enhance treatment of diseases, MMC is committed to continuous improvement in healthcare delivery. The institution emphasizes a progressive approach to medical advances, responsiveness to patient and community needs, and collaboration with other healthcare providers and the community. MMC upholds professionalism, ethics, social responsibility, and fosters a team-oriented, positive, and open work environment. The organization values high standards of patient care and teamwork... Show More
Job Requirements
- High school diploma or GED
- experience preferred but not required
Job Qualifications
- High school diploma or GED
- excellent customer service skills
- strong skills in communicating effectively with co-workers, providers, and patients
- ability to conduct daily functions in an appropriate, professional, and compassionate manner
- ability to manage/prioritize multiple tasks in an efficient and timely manner
- teamwork attitude
- flexibility to respond to changing demands
- ability to react calmly and competently in stressful situations
- effectively utilize computer systems and programs that are necessary to complete daily tasks
- experience preferred but not required
Job Duties
- Represent MMC in a courteous and professional manner
- greet guests and incoming phone calls in a polite, prompt, and helpful manner
- take accurate messages which include all required information
- process voicemails
- be at your workstation on time and prepared to start the day
- email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently
- be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
- prepare and process fee tickets, patient forms, etc. for patient appointments
- collect co-payments, deductibles, co-insurance, or other patient responsible balances
- schedule appointments and schedule required testing, labs, or other specialist referrals
- prepare daily deposit and maintain cash bag
- obtain accurate demographic and insurance information from patients to ensure accurate billing and maximum reimbursement
- provide prompt, efficient, and accurate patient service
- meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- keep your work area and the clinic clean
- be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- be knowledgeable of and adhere to all MMC policies and procedures
- with instruction, perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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