MMClinic

Neurology/Endocrinology- Receptionist - FT

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule

Job Description

MMC (Middle Tennessee Medical Center) is a leading healthcare provider dedicated to enhancing community health through wellness programs, quality medical care, and state-of-the-art treatment. MMC strives to be at the forefront of medical advances while fostering a patient-focused environment. The center is committed to continuous improvement in healthcare delivery, emphasizing accessible, cost-effective medical and surgical care to residents of Middle Tennessee. MMC's core values include a progressive approach to medicine, responsiveness to community needs, collaboration with healthcare providers and hospitals, professionalism, ethical responsibility, team-oriented leadership, and fostering a positive and open work environment.

The Medical Receptionist role at M... Show More

Job Requirements

  • High school diploma or GED
  • Experience preferred but not required

Job Qualifications

  • High school diploma or GED
  • Experience preferred but not required
  • Excellent customer service skills
  • Strong skills in communicating effectively with co-workers, providers, and patients
  • Ability to conduct daily functions in an appropriate, professional, and compassionate manner
  • Ability to manage/prioritize multiple tasks in an efficient and timely manner
  • Teamwork attitude
  • Flexibility to respond to changing demands
  • Ability to react calmly and competently in stressful situations
  • Effectively utilize computer systems and programs that are necessary to complete daily tasks

Job Duties

  • Represent MMC in a courteous and professional manner
  • Greet guests and incoming phone calls in a polite, prompt, and helpful manner
  • Take accurate messages which include all required information
  • Process voicemails
  • Be at your workstation on time and prepared to start the day
  • Email communication is utilized in this department for important messages and updates, staff members are expected to read emails frequently
  • Be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
  • Prepare and process fee tickets, patient forms, etc. for patient appointments
  • Collect co-payments, deductibles, co-insurance, or other patient responsible balances
  • Schedule appointments and schedule required testing, labs, or other specialist referrals
  • Prepare daily deposit and maintain cash bag
  • Obtain accurate demographic and insurance information from patients to ensure accurate billing and maximum reimbursement
  • Provide prompt, efficient, and accurate patient service
  • Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
  • Keep your work area and the clinic clean
  • Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
  • Be knowledgeable of and adhere to all MMC policies and procedures
  • With instruction, perform other duties as required or assigned

Job Qualifications

Experience

No experience required

Job Location

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