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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Job Description
MMC (Middle Tennessee Medical Center) is a leading healthcare provider dedicated to enhancing community health through wellness programs, quality medical care, and state-of-the-art treatment. MMC strives to be at the forefront of medical advances while fostering a patient-focused environment. The center is committed to continuous improvement in healthcare delivery, emphasizing accessible, cost-effective medical and surgical care to residents of Middle Tennessee. MMC's core values include a progressive approach to medicine, responsiveness to community needs, collaboration with healthcare providers and hospitals, professionalism, ethical responsibility, team-oriented leadership, and fostering a positive and open work environment.
The Medical Receptionist role at M... Show More
The Medical Receptionist role at M... Show More
Job Requirements
- High school diploma or GED
- Experience preferred but not required
Job Qualifications
- High school diploma or GED
- Experience preferred but not required
- Excellent customer service skills
- Strong skills in communicating effectively with co-workers, providers, and patients
- Ability to conduct daily functions in an appropriate, professional, and compassionate manner
- Ability to manage/prioritize multiple tasks in an efficient and timely manner
- Teamwork attitude
- Flexibility to respond to changing demands
- Ability to react calmly and competently in stressful situations
- Effectively utilize computer systems and programs that are necessary to complete daily tasks
Job Duties
- Represent MMC in a courteous and professional manner
- Greet guests and incoming phone calls in a polite, prompt, and helpful manner
- Take accurate messages which include all required information
- Process voicemails
- Be at your workstation on time and prepared to start the day
- Email communication is utilized in this department for important messages and updates, staff members are expected to read emails frequently
- Be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
- Prepare and process fee tickets, patient forms, etc. for patient appointments
- Collect co-payments, deductibles, co-insurance, or other patient responsible balances
- Schedule appointments and schedule required testing, labs, or other specialist referrals
- Prepare daily deposit and maintain cash bag
- Obtain accurate demographic and insurance information from patients to ensure accurate billing and maximum reimbursement
- Provide prompt, efficient, and accurate patient service
- Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- Keep your work area and the clinic clean
- Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- Be knowledgeable of and adhere to all MMC policies and procedures
- With instruction, perform other duties as required or assigned
Job Qualifications
Experience
No experience required
Job Location
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