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Navy Lodge Guest Service Supervisor FT w/benefits

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.96
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Work Schedule

Standard Hours
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Benefits

Medical
Vision
Dental
401(k)
Pension Plan
Life insurance
Disability insurance
sick leave
annual leave
Tuition Reimbursement
employee assistance plan

Job Description

Navy Exchange Monterey, located at Naval Air Station Lemoore in California, is a premier hospitality establishment dedicated to serving the military community and their families. This organization prides itself on fostering a dynamic and enjoyable work environment where innovation, commitment, and professionalism are deeply valued. Navy Exchange Monterey operates retail, services, and lodging facilities that not only provide essential everyday conveniences but also offer comforting and dependable support to military personnel and their loved ones stationed or visiting this important naval base. The team is driven by passion and a sense of duty to those who serve the country, reflecting... Show More

Job Requirements

  • Two years of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes
  • Skill in dealing with others in person-to-person work relationships
  • Ability to exercise mature judgment
  • Knowledge and skills necessary to perform job duties
  • Must pass a pre-employment criminal background check
  • Successful completion of one year of academic study above the high school level in hotel lodging hospitality school may be substituted for experience
  • One year of responsible experience in administrative, supervisory, professional or technical work demonstrating knowledge of Navy Lodge front of house operations or similar guest services environment experience

Job Qualifications

  • Two years of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes
  • Skill in dealing with others in person-to-person work relationships
  • Ability to exercise mature judgment
  • Knowledge and skills necessary to perform job duties
  • Successful completion of one year of academic study above the high school level in hotel lodging hospitality school may be substituted for experience at the rate of one-half academic year of study for 6 months of general experience provided it included subjects related to the specialized field
  • One year of responsible experience in administrative, supervisory, professional or technical work demonstrating knowledge of Navy Lodge front of house operations or similar work in a guest services environment

Job Duties

  • Supervises subordinate NEXCOM Hospitality Group staff responsible for daily operations of the front desk
  • Keeps appropriate management in chain of command abreast of situations that exceed the span of authority necessary to implement correction actions
  • Communicates with Navy Lodge personnel and chain of command
  • Creates schedules, assigns work tasks and oversees Guest Service Representatives
  • Trains associates on Navy Lodge systems and standards of operating procedures
  • Assists with recruitment efforts, such as creating job posts and conducting interviews
  • Follows all local safety regulations and informs supervisor of hazardous conditions
  • Reconciles daily transactions of all accounts ensuring complete reconciliation of balances

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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