(NAVY GATEWAY INNS & SUITES NORFOLK) HOUSEKEEPING ATTENDANT
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Uniform allowance
Job Description
The Navy Gateway Inns and Suites, operated by the NEXCOM Hospitality Group, provides military personnel and their families with quality, affordable accommodations worldwide. These facilities are designed to offer a comfortable and convenient stay for guests, featuring well-maintained rooms and exceptional hospitality services tailored to meet the unique needs of service members, their families, and other authorized patrons. The organization prides itself on maintaining high standards of cleanliness, safety, and guest satisfaction across all its properties, including Navy Lodges and Gateway Inns. With a commitment to service excellence, these establishments foster a welcoming environment supported by a dedicated team of... Show More
Job Requirements
- high school graduate or equivalent preferred
- no prior experience required
- physical ability to move furniture and use hand or lightweight powered cleaning equipment
- ability to follow safety and security protocols
- must complete required safety and security training
- may need valid state driver's license
- must obtain NHG housekeeping certification within 6 months
- required to obtain proper food handling certifications as applicable
Job Qualifications
- high school graduate or equivalent preferred
- ability to operate cleaning equipment
- knowledge of cleaning chemicals and supplies
- customer service skills
- ability to follow instructions and safety protocols
- physical ability to perform moderate effort tasks
- ability to maintain confidentiality and guest privacy
- food handling certification as applicable
- NHG housekeeping certification within 6 months of employment
Job Duties
- cleans guest rooms and other assigned areas
- operates cleaning equipment such as vacuum cleaner, carpet cleaner, waxer and polisher
- empties wastebaskets, dusts, waxes and polishes room furniture
- washes walls, partitions, air vents, disinfects and deodorizes toilet bowls and lavatories
- washes and replaces window treatments and cleans ceiling fixtures
- changes light bulbs and room partitions using ladders and scaffolds
- moves furniture to clean under and behind
- uses step stool to clean windows and window treatments, cabinet tops, mirrors and picture frames
- cleans bathroom areas including tub, tile walls, commode, floors and vanity
- cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor
- washes and disinfects dishes, utensils and cookware
- cleans iron and ironing board and replaces cover as necessary
- cleans and ensures proper functionality of luggage racks and ensures proper number of male and female hangers are available in closets
- ensures TVs are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed and in working condition
- places proper number of amenities in room to include consumables and non-consumables
- removes and replaces bed linen, inspects mattresses and pull-out sofas
- moves and re-positions beds upon guest checkout, weekly or at guest's request
- greets and welcomes guests, maintaining outstanding guest relations
- ensures privacy and security of guests is maintained at all times
- cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies
- shampoos rugs, carpets and polishes rails of stairways regularly
- completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment
- performs deep cleaning as required by program standards
- maintains cleanliness and order of storage rooms
- continually communicates status of cleaned rooms and other spaces to supervisor
- accomplishes minor repairs and maintenance of equipment, reporting major repairs
- cleans and inspects exterior spaces such as parking lots and outside passageways
- may load and unload trucks and vans, assists with receipt of supplies, storage and delivery of merchandise
- uses common hand tools for various tasks
- responsible for pass key and other keys as assigned
- reports unusual circumstances immediately to supervisor
- reports lost and found items promptly
- may be responsible for set-up, breakdown and clean-up of complimentary breakfast bar and assists with food preparation and replenishment
- required to obtain proper food handling certifications where applicable
- completes all required safety and security training
- maintains clean and safe environment
- applies knowledge of blood-borne pathogens safety measures
- follows all NEXCOM Hospitality Group protocols
- performs laundry operations
- may require valid state driver's license for travel
- may require NHG housekeeping certification within 6 months
- performs other related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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