Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
free game play
Food and retail discounts
Job Description
Topgolf is a global sports and entertainment community dedicated to driving fun, connection, and innovation through the unlimited power of play. As a leading company in the entertainment and hospitality industry, Topgolf operates multiple venues across various locations, providing guests with unique interactive experiences centered around golf games, dining, and social entertainment. Their mission is to create a vibrant and inclusive environment where people can come together to play, celebrate, and enjoy exceptional service. With a strong emphasis on hospitality excellence, innovation, and people development, Topgolf has established itself as a dynamic and forward-thinking brand recognized for delivering memorable guest... Show More
Job Requirements
- Bachelor's degree in Business Administration, Hospitality Management, or related field preferred
- Minimum 3 years of multi-unit, high-volume operational leadership experience across multiple states required
- Preferred 12+ years of progressive leadership experience in food and beverage operations
- Strong business acumen with ability to develop and execute strategic action plans
- Excellent communication, coaching, and interpersonal skills
- Proven success leading leaders and driving accountability
Job Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or related field (preferred)
- 3+ years of multi-unit, high-volume operational leadership across multiple states (required)
- 12+ years of progressive leadership experience in food and beverage operations (preferred)
- Strong business acumen with ability to develop and execute strategic action plans
- Excellent communication, coaching, and interpersonal skills
- Proven success leading leaders and driving accountability
Job Duties
- Provide strategic direction, communication, training, and empowerment to Venue Directors of Operations to ensure alignment with sales goals, service excellence, and brand standards
- Build and sustain a strong leadership pipeline through succession planning and development initiatives
- Establish goals, monitor progress, and conduct regular performance and development reviews
- Partner with cross-functional teams to support enterprise initiatives and shared priorities
- Travel frequently to assigned venues to observe operations, provide in-person coaching, recognize strong performance, and ensure consistent hospitality delivery
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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