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Associa

National Director of Lifestyle Services

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel reimbursement

Job Description

Associa is a leading property management company that specializes in delivering unparalleled community management and lifestyle services across diverse residential and commercial properties. Established with a commitment to enhancing the quality of life for residents and the communities they live in, Associa operates through numerous branches nationwide, offering tailored solutions that address the unique needs of each community. The company is renowned for its innovation, leadership, and dedication to excellence in the property management sector. With a broad spectrum of services ranging from maintenance to lifestyle programming, Associa continues to set the benchmark for industry standards and client satisfaction.
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Job Requirements

  • Bachelor's degree in hospitality, recreation management, business administration, or related field
  • 8+ years of experience in lifestyle programming, community engagement, or hospitality management
  • proven track record of leading large-scale programs across multiple locations
  • strong leadership, communication, and organizational skills
  • experience in training, talent development, and program design
  • ability to travel nationally as required

Job Qualifications

  • Bachelor's degree in hospitality, recreation management, business administration, or related field
  • 8+ years of experience in lifestyle programming, community engagement, or hospitality management
  • proven track record of leading large-scale programs across multiple locations
  • strong leadership, communication, and organizational skills
  • experience in training, talent development, and program design
  • ability to travel nationally as required

Job Duties

  • Design and implement a national lifestyle program framework aligned with Associa's mission and values
  • establish best practices, standards, and guidelines for lifestyle services across all branches
  • identify opportunities to expand lifestyle offerings and enhance community engagement
  • identify employees currently working in lifestyle capacities and provide ongoing support and development
  • lead recurring calls and workshops to share best practices across branches
  • develop and deliver training programs for Director of Community Growth and Development, new hires, and lifestyle staff
  • partner with IBMCs and branch leadership to assess internal talent and identify potential leaders for lifestyle programs
  • work closely with sales and marketing teams to create lifestyle collateral for proposals and client presentations
  • serve as the national point of contact for lifestyle initiatives, ensuring alignment across departments
  • oversee the implementation of lifestyle services in new communities and ensure smooth onboarding
  • monitor program performance, track metrics, and report results to executive leadership
  • ensure compliance with company policies and industry standards

Job Qualifications

Experience

Expert Level (7+ years)

Job Location