Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
401(k) with Company Match
Paid Time Off
quarterly incentive program
vacation days
holiday leave
Job Description
Ho-Chunk, Inc. is a renowned economic development corporation that operates as an arm of the Winnebago Tribe of Nebraska. Established with a mission to foster long-term economic growth and to create sustainable job opportunities for Tribal members, Ho-Chunk, Inc. holds a significant place in regional economic development. One of the pivotal sectors under its umbrella is WarHorse Gaming, a premier gaming and entertainment division developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). WarHorse Gaming is dedicated to enhancing the casino gaming experience at Nebraska's historic horse racing venues located in Lincoln, Omaha, and South Sioux City.... Show More
Job Requirements
- Must be 21 years of age or older
- High school diploma or GED
- Ability to secure and maintain NE Gaming License
- Strong guest service skills
- Proficiency with Microsoft Office
- Excellent organizational abilities
- Strong analytical skills
- Ability to stand frequently and lift 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Pass pre-employment and random drug screenings
- Commitment to maintaining a professional appearance and demeanor
Job Qualifications
- Must be 21 years of age or older
- High school diploma or GED
- Strong guest service and interpersonal skills
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
- Experience as a Sportsbook or Mutuels Writer/Teller preferred
- One year of guest service and cash/credit card processing experience preferred
- Bilingual skills preferred
Job Duties
- Accurately write, verify, and issue payments for sports and horse racing wagers in compliance with company policies, state regulations, and federal gaming statutes
- Follow all procedures for the sale and payout of tickets
- Educate guests on wagering rules, procedures, betting lines, and odds
- Maintain and balance a cash bank throughout the shift, reconciling transactions at shift end
- Maintain work area cleanliness and ensure adequate inventory of supplies
- Address guest questions, concerns, or complaints, escalating as needed
- Maintain knowledge of sporting and horse racing events, property promotions, and offerings
- Follow company safety standards and prioritize workplace safety
- Stay current on industry developments, resources, and best practices through ongoing training
- Present a professional appearance and demeanor at all times
- Provide excellent customer service and communication in all guest interactions
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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